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Forum Discussion
Reinier2110
Sep 12, 2012Aspirant
NV+ factory reset
I have made a giant mistake.
Here's what happened: I forgot my password to enter the frontview of my NAS, so i tried password reset.
Appears i never set the thing, so next option was a factory reset (i thought). I looked up how to do it and did it.
Here's the thing, i didn't read good enough and did not know the data would be lost.
Most of the things on my NAS are replaceable, but it also contains the Photographs of my family from years ago, these are quitte priceless to me.
Is there anyway to undo or retreive the data on the drives after a factory reset?
Please somebody help me...
Here's what happened: I forgot my password to enter the frontview of my NAS, so i tried password reset.
Appears i never set the thing, so next option was a factory reset (i thought). I looked up how to do it and did it.
Here's the thing, i didn't read good enough and did not know the data would be lost.
Most of the things on my NAS are replaceable, but it also contains the Photographs of my family from years ago, these are quitte priceless to me.
Is there anyway to undo or retreive the data on the drives after a factory reset?
Please somebody help me...
19 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredYou should have done an OS/Firmware Re-install.
You could try a data recovery company but it'd be very expensive.
How many disks were installed? - Reinier2110Aspirant3 disks of 2TB each in an X-Raid setup
How expensive is very expensive? - mdgm-ntgrNETGEAR Employee RetiredCould be something like the price of a new car. But with more than two disks I'd say the data is probably gone. Very, very difficult if even possible to get data back.
- Reinier2110AspirantDo you think this is worth a try?
http://www.easeus.com/datarecoverywizard/ - mdgm-ntgrNETGEAR Employee RetiredI haven't tried it. Not sure if it'd work.
- Reinier2110AspirantAnyone else with options?
I really need to get the Photo's back - StephenBGuru - Experienced User
If you let the factory reset complete I think the odds are really low. How much money are you prepared to spend? The more stuff you try (unsuccessfully), the more difficult the task becomes for a recovery service. So if you have any thoughts of using a service like that, you should contact them now - at least get a price.Reinier2110 wrote: I really need to get the Photo's back
I haven't tried it either. However, if you can't afford a professional service it might worth a shot. You'd need to have at least two of the disks accessed by your PC. Perhaps you can contact them (or post on their forum).Reinier2110 wrote: Do you think this is worth a try?
http://www.easeus.com/datarecoverywizard/
From the specs you will need the pro version (http://www.easeus.com/datarecoverywizardpro/). The standard version doesn't support linux file systems. - PapaBear1ApprenticeI know the horse is out of the barn and don't want to beat you up, but this is exactly why you should never trust your data to a single device. Always duplicate it elsewhere.
- StephenBGuru - Experienced User
True of course, and as we've posted before both of us have learned this lesson the hard way.PapaBear wrote: I know the horse is out of the barn and don't want to beat you up, but this is exactly why you should never trust your data to a single device. Always duplicate it elsewhere. - xipAspirantIm in the same situation :X
Have you tried the EaseUS recovery? any luck?
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