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Condor101's avatar
Condor101
Aspirant
Sep 23, 2015
Solved

NV+ will not boot - LED flashes

Hi All,

 

Does anyone know what the following LED state means:

 

Green LED against drive 1 blinks 5 times. Then all 5 green LEDs (drive 1 to 4 and act) and the blue power button blinks 3 times quickly. Then repeat over and over.

 

Reason for asking is my NV+v1 was seemingly working fine but the Tranmission service stopped working, so I decided to reboot and this is all I get now.

 

The LCD display doesn't light up at all and this blinking sequence happens with all drives in, and with drives 1 though 4 removed individually.

 

I also tried with all 4 drives removed but this time I got drive 1 and 3 permanentely lit. I tried a firmware reset in this state (reset button and holding power button) and got the same blinking sequence 5 then 3 above.

 

I have also tried a USB boot drive but again get the 5 then 3 blink sequence.

 

Any help/ideas greatly appreciated.

 

many thanks

Daniel 

10 Replies

Replies have been turned off for this discussion
  • That pattern doesn't match any of the led code guides I have.

     

    Do you have a NV + v1 - your older posts don't confirm what model you have?

    Use this guide:

    http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/

     

    When did you buy it?

    Do you have a backup?

     

    You seem to have tried quite a few things but you don't mention trying to factory default the nas with a single, known good, drive in the nas.

    What usb boot recovery image did you use for the USB boot recovery and what instructions did you follow? Did you do it with a disk in the nas?

    • Condor101's avatar
      Condor101
      Aspirant

      Hi,

       

      Thanks for the quick replies.

       

      Looking at the guide it is definately a NV+ V1 as the 3 pin power is in the bottom left of the rear panel.

       

       

      I bought the unit 25 February 2010 from Amazon

       

      Backup wise I have an external 100gb drive that does a weekly backup but I think that only backs up the mydocuments directory as I couldn't backup the full 8tb.

       

      I haven't tried factory resetting as I don't want to lose any data yet.

       

      The USB image using rw32 to burn a file called ReadyNAS_USB_Flash_Recovery-4.1.12.img to a flash drive and then boot for 20s just passed the fourth set of lights, but I dont even get that, just the 5 then 3 blinking sequence.

       

      Stephen:

      Did you try reinserting all disks except for disk 1, and seeing if it boots?  (Hopefully the disks are labeled by slot).

       

      Yup have tried but same 5 then 3 blinking seq

       

      I have recorded the flashes on my mobile phone and uploaded to youtube if it helps:

      https://youtu.be/9QdIUQLls6U

       

      cheers

      Daniel

       

      • vandermerwe's avatar
        vandermerwe
        Master

        Do you have a spare disk?

        I think you must attempt to factory default the nas with a spare disk.  If the unit does not factory default with a spare disk then someone will have to look in tech support mode, or you will need to do the USB boot.  The disk you have in the unit must be known to be good, and of course not from your array. 

         

         

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The only LED guide I know of  for the NV+ is here: http://www.readynas.com/download/documentation/support/ReadyNAS-LED.pdf  But your pattern doesn't seem to be there.  Perhaps someone from Netgear will decode the pattern for us.

     

    You can't do a factory reset w/o disks (a factory reset does a factory install to the disks).   I don't recommend that users do USB recovery unless Netgear suggests it.

     

    Did you try reinserting all disks except for disk 1, and seeing if it boots?  (Hopefully the disks are labeled by slot).

  • Good.
    Now if someone from Netgear could comment on that mysterious led pattern it would be helpful.

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