NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NVX lost all shares case #20451479
I've got an NVX, running RAIDiator 4.2.22 firmware, that I recently upgraded all the hard drives from 2TB to 3TB.
I followed the procedure, replaced one drive at a time, waited for the volume to be rebuilt, and then moved on to the next. After that I rebooted and the volume was resized up to include the extra space. Everything seemed to be OK.
This morning I got an email "The on-line filesystem consistency check detected problems with your data volume. Please reboot the system with the volume scan checkbox enabled to do a full filesystem consistency check and repair." I'm pretty sure this was the first time the consistency check was run.
So I rebooted the NVX with the option to perform the volume scan and check and fix quotas. When it rebooted I got a 3.2MB email with tons and tons of errors and finally:
Error storing directory block information (inode=91214449, block=0, num=1655373): Memory allocation failed
e2fsck: aborted
I tried rebooting again with just the volume scan option and got:
***** File system check forced at Sun Jan 27 08:11:35 EST 2013 *****
fsck 1.41.14 (22-Dec-2010)
e2fsck 1.41.14 (22-Dec-2010)
fsck.ext4: Group descriptors look bad... trying backup blocks...
/dev/c/c: recovering journal
fsck.ext4: unable to set superblock flags on /dev/c/c
I've got 1 GB of RAM which is the stock amount. Is that not enough? Do I need to upgrade it and will that fix my volumes, or have I lost everything?
HELP.
Thanks.
I followed the procedure, replaced one drive at a time, waited for the volume to be rebuilt, and then moved on to the next. After that I rebooted and the volume was resized up to include the extra space. Everything seemed to be OK.
This morning I got an email "The on-line filesystem consistency check detected problems with your data volume. Please reboot the system with the volume scan checkbox enabled to do a full filesystem consistency check and repair." I'm pretty sure this was the first time the consistency check was run.
So I rebooted the NVX with the option to perform the volume scan and check and fix quotas. When it rebooted I got a 3.2MB email with tons and tons of errors and finally:
Error storing directory block information (inode=91214449, block=0, num=1655373): Memory allocation failed
e2fsck: aborted
I tried rebooting again with just the volume scan option and got:
***** File system check forced at Sun Jan 27 08:11:35 EST 2013 *****
fsck 1.41.14 (22-Dec-2010)
e2fsck 1.41.14 (22-Dec-2010)
fsck.ext4: Group descriptors look bad... trying backup blocks...
/dev/c/c: recovering journal
fsck.ext4: unable to set superblock flags on /dev/c/c
I've got 1 GB of RAM which is the stock amount. Is that not enough? Do I need to upgrade it and will that fix my volumes, or have I lost everything?
HELP.
Thanks.
5 Replies
Replies have been turned off for this discussion
- So, it's been almost a week. I opened a case with NETGEAR last Sunday, and as of today I still haven't heard anything other than "level 3 is looking into it" and now it's the weekend again. I'm sure nothing we be done with this until next week at the earliest. I'm not very happy about this.
Maybe it's time to move to something with real support. - Something seems to be really wrong with the filesystem consistency check and repair. Or, the NVX actually kills the filesystem and the check is right.
In this thread, there are some links to other threads with similar problems: viewtopic.php?f=20&t=69321 - Well, seeing as how I still haven't heard anything back, it's getting very frustrating. :-x
It seems to be that there must be some kind of bug that is triggered by increasing the size of the volume after replacing the drives.
I've never had a problem running the disk check on reboot in the past, it only blew up after I resized - I did a factory default that first initialized a 4x1TB array across my 2x2TB and 2x1TB drives. Thereafter, fsck was fine. Then, the online expansion took place and fsck gone mad.
- So, here it is, Feb 9, and still absolutely nothing. Every time I call Netgear support, I get the same song and dance, that a level 3 tech is either going to be looking at it, is looking at, etc. They'll be looking at it within the next 48 hours, the next 24 hours, sometime. We'll get back to you, yet no one ever does.
This is a joke. I've lost use of this unit for 2 weeks now, and no one from Netgear can even give me any time frame when someone will actually deal with this :evil:
Anyone have a phone # for Netgear other than the drones at the 888 #?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
