Problems expanding ReadyNas 104

Question

Hi All,&nbsp;I seem to be having no end of problems with my Readynas 104 since purchasing over a year ago. After multiple replacement parts from Netgear, my most recent issue has been expanding the NAS capacity.&nbsp;My current drive config is 2/4/4/2TB. &nbsp;First purchased a new 6TB WD Red little &nbsp;while back and after many issues upgrading / logging case with forum, a Netgear tech was able to access my NAS remotely and advised that the new 6TB disc was DOA.&nbsp;I therefor have now returned the disc and received a replacement. After approx. 12 hpurs rebuilding I cannot access the NAS at all via Finder (I'm on a Mac). Then I access the unit via Readycloud, The "Manage" page shows "data-0". When I access the "Admin" page and click "Volumes" I can see all 4 drives - 6/4/4/2, however the drive diagram is now red. This page also shows Data ), Snapshots 0, Free 0.&nbsp;This is extremely infurating as I followed the drive upgrade instructions and what shudl have been a simple process has become another huge ReadyNas headache!&nbsp;I am running firmware 6.5.1. I've attached a couple of screenshots which may help.&nbsp;Pelase help!!&nbsp;Thanks.&nbsp;&nbsp;

StephenB · Answer

did you turn XRAID off? &nbsp;From the screen shot it looks like it.

Nico76 · Answer

Not knowingly. It was on X-Raid immediately prior to adding 6TB disk. How would I even do / check this?

Nico76 · Answer

It still says X-Raid on right hand side of Admin page??&nbsp;Have I lost my data?&nbsp;Any suggestions to get this working as it should be?

StephenB · Answer

Nico76 wrote:
It still says X-Raid on right hand side of Admin page??
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That is a control, and is always shown. &nbsp;If the X-Raid control has a green stripe through it, then X-RAID is enabled, otherwise it isn't. &nbsp;See page 26 here:&nbsp;http://www.downloads.netgear.com/files/GDC/READYNAS-100/READYNAS_OS_6_SM_EN.pdf&nbsp;
Nico76 wrote:
Have I lost my data?
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Perhaps. &nbsp;I suggest contacting netgear support (though they will charge). &nbsp;Per-incident support might be all you need to re-mount the volume, if the data is actually gone then you'd need data recovery.
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Though I don't want to rub salt in an open wound, RAID is not enough to keep data safe.
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Nico76 · Answer

I've already contacted netgear support and the directed me to the forum. Not sure why I shoudl pay for support while the unit is still under warranty...?!

I've looked at page 26 of the attached - how to switch between X-raid / flex raid. I now get the following error when attempting this...

Screen Shot 2016-07-16 at 10.31.21 am.png