Raidar can't find readyNas

First I would contact support. If the unit is new, you might still have free phone support. If not, use the on-line system.

If the switch doesn't see activity on the ethernet line, then it is probably a hardware failure in the NAS itself. If so, then your data should be intact (and if the unit is under warranty, Netgear should RMA you a new one).

Oh my god!!! I've checked the LAN port under the nas, and there's only one green flash when i switch on the unit... Is possible that it's damaged???...could i check in some way if there a problem???...

Another question...if i put the disks in a new unit, i lose all my data?...exist a method to rescue the data registered on my 2 disks?...are configured in RAID 0...last backup in 2012-may... :(

There is a good chance that your data is intact. You will need a spare disk though to set up the new unit and make sure the version of RAIDiator is as new or newer than the one on your disks. The operating system (RAIDiator) and the configuration is stored on the disks.

When you get a replacement unit, install the spare disk (cannot be part of your array) and boot the machine. When it had gone though the default setup, make sure the RAIDiator version is up to your version (current version for the Duo v2 is 5.3.5. Then shut the unit down (this is critical) and remove the drive. Then install your drives in the new box in the same slots they were in before and then, only then reboot the NAS.

OK! Could i use only one disk to make the configuration to the new unit?...

In summary:

1. - Receive new unit
2. - Install a spare disk (...only one or need forcedly 2 disks???...) in the new unit
3. - Configure the new unit
4. - Shut the new unit down
5. - Install the "old" disks in the new unit (...in the same positions than in the old unit...)
6. - Switch on the power button

...correct???...

In this moment i don't know what version of RAIDiator is installed in the damaged unit...is a problem???...

If you get an RMA, what you do is

(a) save the old drives (and trays, screws, etc), labeling slot 1 and 2
(b) check that the new unit is actually a Duo V2 (bad things happen if you accidentally receive a v1)
(c) insert the drives into the new unit while it is powered down
(d) start it up.

After that is done, you can over-install 5.3.5 manually, that will ensure that the flash and the disks have the same OS.

Your configuration and current firmware are all on your old disks, there is no need to configure the new unit before inserting them (anything you enter there would be lost anyway when you insert the old drives).

StephenB wrote:

If you get an RMA, what you do is (a) save the old drives (and trays, screws, etc), labeling slot 1 and 2 (b) check that the new unit is actually a Duo V2 (bad things happen if you accidentally receive a v1) (c) insert the drives into the new unit while it is powered down (d) start it up. After that is done, you can over-install 5.3.5 manually, that will ensure that the flash and the disks have the same OS. Your configuration and current firmware are all on your old disks, there is no need to configure the new unit before inserting them (anything you enter there would be lost anyway when you insert the old drives).

Ok!
So, all the configuration file are in the actual discs???...i don't need to configure the new machine???...

Correct. The disks have an OS partition and a data partition. The OS partition includes the configuration stuff.

The support told me to restore OS of the NAS...could be work???...I'm hopeful!!!...I will let you to know! :?

P.S.: could i perform the procedure without internal discs???...without risk to loose internal data...

Is this a Duo v1 or Duo v2?: How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2

You can't do it without the disks installed. The OS Re-install re-installs the OS onto the OS partition on the disks.