NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
christi1
Sep 11, 2012Aspirant
Raiditor 5.3.6 - accessing the Genie marketplace
I have been trying to see what GENIE apps are available on the ReadyNAS NV+ v2 with Raidiator 5.3.6. The NAS presents me with a login box for Genie marketplace. I do not have such an account, so I click on the link saying "Create a Genie Marketplace account". The NAS then fails to load this page with the error message "Firefox can't establish a connection to the server at <nas name>:5050."
Is this a bug? Am I doing something wrong?
Is this a bug? Am I doing something wrong?
31 Replies
Replies have been turned off for this discussion
- toomanybartsAspirantStill not fixed!
- JasonB1AspirantJust bought the ReadyNas NV+ V2 and have 4 V1s at work. Overall experience is positive but Genie apps are just not working on my V2. I can't get past the log in either.
The number of available plugins and apps for the ARM version of this device really does suck. I was planning on selling my Duo but am hanging on to it until I can get some basic functionality working on this.
If someone can point me at the 'community' addons for this device then great.
Waiting for the fix.
Jason - mdgm-ntgrNETGEAR Employee RetiredThere are some community add-ons here: http://www.readynas.com/forum/viewforum.php?f=147
However Genie Apps is where NetGear is moving to. - flgriffoAspirantBE CAREFUL WITH THIS APP STORE. Here are the problems:
- Login info from product registration does not work at all. Had to create an account with another email address.
- When entering credit card billing information, it does not allow you to select any country other than the US. Is this supposed to be a US-only service ?
- After getting an error message about the billing Info, I cancelled the operation and MY CREDIT CARD WAS BILLED IMMEDIATELY.
- My Purchases area shows no applications
- Tried to find an email address or phone number to contact Marketplace, but couldn't find anywhere. HOW DOES A COMPANY RUN AN APP STORE WITHOUT INFORMING CUSTOMER SERVICES CONTACTS ? DOES ANYBODY HAS THEIR CONTACT INFO ??
Honestly, I have never seen an eCommerce service with so many problems as this one. So, BE CAREFUL if you try to buy anything. - wasted_dAspirantWhen i try to login to the Genie Market place it tells me to use the email and password i used when registering my nas device but when i do this is tells me the following..
"Invalid Username or Password.Your account may be locked."
Who do i need to contact to have this resolved - chirpaLuminaryContact technical support.
- WishAspirantI can't even create an account, when I click the create account hyperlink it opens http://mynasipaddy:5050/launch
And it doesn't connect.
I am using 5.3.7 on a NV+v2
Anyone else getting this problem? - HERBIEOAspirantYou can create account on https://genie.netgear.com
- AvorillAspirantHi I have anew NAS running 5.3.7
I can't log in to Genie on the NAS nor on the genie.netgear.com
and when I try to create a nev account it says I allready have account
and when I chose "forgot password" the site dose not send any mail to me
have check everyvere on my mail.
How can I get access to the genie? - chirpaLuminaryYou'll have to contact technical support to have them look into the issue.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!