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aboatwri's avatar
aboatwri
Aspirant
Dec 29, 2015

ReadyCloud, Android 5+ App version 1.2.2 - Media Backup duplicating files

I have setup the Ready Cloud media backup on two Android phones 5+ (LG G3 and Nexus 5)

 

When I moved app versions from 1.2.1 which had "Photo Backup" to 1.2.2 which has "Media Backup". 

 

I am now doing a backup and it is duplicating files i.e. creating a xxx(1).jpg version of the file that is already there. 

 

My questions is: 

- how can I stop this happening?

- can I delete the xxx(1).jpg versions so I do not have duplicate versions? 

 

Thank you for any guidance

 

Antoine

 

 

1 Reply

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello aboatwri,

     

    Which ReadyNAS model are you using?

     

    Does it duplicate too when you do backup on a ReadyCloud desktop app on Windows?

     

    Regards,

     

     

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