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Forum Discussion
ReadyNAS 102 can't connect to the ReadyCLOUD server
My windows10 PC is connected to ReadyCloud as attached, but I can't turn on ReadyCLOUD from Admin Page. Says "Something is preventing the ReadyNas from connecting to the ReadyCLOUD server. I've reb...
Thank you for your reply.
There is one greencheck mark of internet available.
there is no checkmark that can reach ReadyCLOUD.
IP address is 192.168.0.90, no DHCP.
uekib wrote:
IP address is 192.168.0.90, no DHCP.
One common error with static IP addresses is that people forget to configure a DNS server. So look for that. You can use a public one ( google is 8.8.8.8; cloudflare is 1.1.1.1 ). Normally it's good to configure two.
FWIW, I generally recommend that people reserve IP addresses in their router instead of using static addresses - that makes it easier later on if you decide to change to a new router that uses a different subnet (e.g., 192.168.1.x ).
Thank you.
I tried both cases, fixed IP and DHCP.
And added 8.8.8.8 and 1.1.1.1.
I got the same results.
uekib wrote:
Thank you.
I tried both cases, fixed IP and DHCP.
And added 8.8.8.8 and 1.1.1.1.
I got the same results.
Try clearing the search domain field (which is set incorrectly, but might not be the problem), and then reboot the NAS.
You can also try testing DNS by disabling and then re-enabling "synchronize time with an internet server", and look for NTP errors in the log. You'll find that on the main system->overview page (click on the settings wheel next to device time).
Dear StephenB.
Cleared the search domein field.
Tried NTP disabling and re-enabling.
Please see attached screll shot.
Still I have same problem.
Thank you.
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