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Forum Discussion
Readynas 102 connection problem with Apple Macs
I have a client in a design studio where we installed a 2 disk (2x3TB) Readynas 102 about a year ago. The PC's on the network see the folders really quickly but the two Macs seem to have a proble...
I think mdgm tried this on the back end but perhaps he could confirm what he tried.
Still getting nowhere with this issue.
Hi The problems are just getting worse. The end user went and upgraded to firmware 6.4.2 and since then the backup has not worked. It has just crashed the entire system during the backup. They couldnt even power off the unit and had to unplug the power. They are now asking me if the can revert back to the previous firmware as the backup worked then. I wasnt sure if I should start a new thread for this or not. Any suggestions?
- What firmware were they running before? Did they enable AntiVirus?
- I think they were on 6.2.5 (I think) presumably there will be a log somewhere? The anti virus wasnt enabled before but I can check.
- The old firmware version should be in the logs. If AV is enabled, it will kill performance. So check that first. Going back to 6.2.x is a multi-step process, and unfortunately requires a factory reset (recovering all data from backup). Netgear does not recommend it, but there are a couple users here who have done it. It's probably better to avoid moving back if you can. One alternative is to try 6.4.0 first (which can be simply installed). Or do a reset with 6.4.2, and see if that resolves the connection problem also.
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