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perkij
Oct 21, 2013Aspirant
Readynas 104 drops out when copying to it
I have a readynas 104 configured with four 4tb drives in raid 5. I've managed to copy about 6tb onto the device without issue but now whenever I go to copy something onto the box, lets say a single 4gb file, it starts out ok and will copy around 1gb of the file at 31MB/second but then the connection drops out completely and I get an error message saying:
There is a problem accessing Z:\....
Make sure you are connected to the network and try again.
Now I've obviously mapped drive Z: to the box and when I say it drops out, I can still ping it's IP address. I have tried both NIC's with different cables and in different ports on the router with exactly the same result every time. I am running two other buffalo NAS boxes off the same router and they are working fine.
I can view the files etc over readycloud and check it's performance without problem and in reasonable time, but then as soon as I copy a file over in explorer, readycloud all but freezes and wont let you navigate through the various screens. And once I try to copy a file across I can still view files and directories on the box in explorer, albeit it takes about 30 seconds or so to load each directory which is ridiculous, but before attempting to copy each directory will load almost instantly as you would expect.
Any ideas?
There is a problem accessing Z:\....
Make sure you are connected to the network and try again.
Now I've obviously mapped drive Z: to the box and when I say it drops out, I can still ping it's IP address. I have tried both NIC's with different cables and in different ports on the router with exactly the same result every time. I am running two other buffalo NAS boxes off the same router and they are working fine.
I can view the files etc over readycloud and check it's performance without problem and in reasonable time, but then as soon as I copy a file over in explorer, readycloud all but freezes and wont let you navigate through the various screens. And once I try to copy a file across I can still view files and directories on the box in explorer, albeit it takes about 30 seconds or so to load each directory which is ridiculous, but before attempting to copy each directory will load almost instantly as you would expect.
Any ideas?
153 Replies
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- Mace_WindooAspirantHow much capacity is consumed on the box? I want to see what our team can reproduce on this?
- chrheiLuminary
Mace Windoo wrote: How much capacity is consumed on the box? I want to see what our team can reproduce on this?
279GB out of 2TB. Standard xraid, one volume. - Mace_WindooAspirantAre you using AV?
- chrheiLuminary
Mace Windoo wrote: Are you using AV?
Yes I do, and what I can see 2-3 minutes after starting defrag using htop is that the process ctscand is consuming a lot of CPU power. - chrheiLuminary
chrhei wrote: Mace Windoo wrote: Are you using AV?
Yes I do, and what I can see 2-3 minutes after starting defrag using htop is that the process ctscand is consuming a lot of CPU power.
But after additional 2-3 minutes the NAS is getting unresponsive..... - chirpaLuminaryctscand is the CommTouch Anti-virus daemon. If you disable AV, does the issue still occur?
- chrheiLuminary
chirpa wrote: ctscand is the CommTouch Anti-virus daemon. If you disable AV, does the issue still occur?
Yes, I tried already to disable AV. With firmware 6.1.4 and AV disabled defrag worked for me but not with 6.1.5. - chrheiLuminary
chrhei wrote: chirpa wrote: ctscand is the CommTouch Anti-virus daemon. If you disable AV, does the issue still occur?
Yes, I tried already to disable AV. With firmware 6.1.4 and AV disabled defrag worked for me but not with 6.1.5.
viewtopic.php?f=154&t=74511#p415130 - _Creed_AspirantHello,
So to make it clear, I have a RN104 and deal with this freeze issue when I try to copy/download files on it.
I upgraded it to 6.1.5.
Should I perform a factory reset to solve this issue additionnaly? (and of course backup the data before...), or the upgrade is enough to fix this issue?
-> EDIT: Described in page 7
Thanks in advance,
Regards. - Mace_WindooAspirantYou will need to factory default after the upgrade. The filesystem must get recreated via the factory default process. Like you said, make sure you have saved your data elsewhere first. Please also give feedback on the result
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