Forum Discussion

jameso1's avatar
jameso1
Aspirant
Aug 08, 2016
Solved

ReadyNAS 104 Slow Transfer FW 6.5.1

Good day Netgear community,

 

I recently upgraded to the latest FW 6.5.1, and not until today I went to transfer a bunch of files over from my Win 7 machine to the NAS, and found the transfer speed to be incredible slow <500 KB/sec or less. I have the following services enabled; SMB, ReadyDLNA, UPnP, HTTP, HTTPS, SSH. I do not have anti-virus enabled. I tried rebooting the NAS in the hope it would solve the issue but alas to no avail. Can anybody please advise on how to proceed and fix?

 

Kind regards,

 

James

  • Well well well, looks like eth0 was giving up the ghost. Swapped over to eth1 and away she went at full speed again. I actually never thought to try this out, I am extremely estatic, thank you Stephen. Now how do I go about getting this fixed under warranty? The unit was purchased 26/12/14 from S/Express and I have proof of purchase (invoice). It is my understanding these units have a 3 years hardware warranty?

12 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Which firmware did you update from?

    Do you have any apps installed?

    Can you send me your logs (see the Sending Logs link in my sig)?

    • jameso1's avatar
      jameso1
      Aspirant

      Hi mdgm,

       

      The log indicates the firmware updated from 6.4.2 straight into 6.5.1 ?

       

      I have the following apps installed; Anti-Virus Plus, osCommerce, PHPSysInfo for Readynas & SMB Plus.

       

      I have emailed the log (zip file) per instructions.

       

      Thanks for your help with this.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Not sure what's causing this. Perhaps try turning off some of the apps and see if that makes a difference.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More