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Forum Discussion
ReadyNAS 1100 dropping connection from network
Hi everyone,
I have a ReadyNAS 1100 which has worked pretty well up until recently. I have my Server 2003 domain controller configured with it. I have a folder redirection policy in place for all user data (desktop, my documents), and also have a few network shares. In total there is around 8TB of space.
Every so often, and beginning to happen more frequently, the ReadyNAS drops connection with the network, and requires users to resync their files. Network shares also stop to work. Sometimes it comes back up immediately, and other times it will take some time. We'd often try to adjust the network settings, or reboot it. I try to ping it, but it times out.
Here is a quick snapshot of the System.log
I have more logs if required. Does anyone know why this is happening? Sorry, fairly new with ReadyNAS units..
Any help would be greatly appreciated.
Thanks in advance!
I have a ReadyNAS 1100 which has worked pretty well up until recently. I have my Server 2003 domain controller configured with it. I have a folder redirection policy in place for all user data (desktop, my documents), and also have a few network shares. In total there is around 8TB of space.
Every so often, and beginning to happen more frequently, the ReadyNAS drops connection with the network, and requires users to resync their files. Network shares also stop to work. Sometimes it comes back up immediately, and other times it will take some time. We'd often try to adjust the network settings, or reboot it. I try to ping it, but it times out.
Here is a quick snapshot of the System.log
Jan 31 11:39:25 pfenas avahi-daemon[1025]: Invalid query packet.
Jan 31 11:40:06 pfenas last message repeated 3 times
Jan 31 11:41:28 pfenas last message repeated 6 times
Jan 31 11:44:03 pfenas last message repeated 8 times
Jan 31 11:44:04 pfenas last message repeated 2 times
Jan 31 11:45:18 pfenas smbd[30767]: PAM pam_putenv: delete non-existent entry; KRB5CCNAME
Jan 31 11:45:36 pfenas avahi-daemon[1025]: Invalid query packet.
Jan 31 11:45:39 pfenas last message repeated 5 times
Jan 31 11:45:43 pfenas smbd[30777]: PAM pam_putenv: delete non-existent entry; KRB5CCNAME
Jan 31 11:47:42 pfenas avahi-daemon[1025]: Invalid query packet.
Jan 31 11:49:25 pfenas last message repeated 3 times
Jan 31 11:52:54 pfenas last message repeated 39 times
Jan 31 11:58:31 pfenas last message repeated 3 times
Jan 31 11:59:50 pfenas last message repeated 12 times
Jan 31 11:59:51 pfenas last message repeated 2 times
Jan 31 12:00:33 pfenas ntpdate[30820]: step time server 10.221.0.11 offset 0.027252 sec
Jan 31 12:02:25 pfenas avahi-daemon[1025]: Invalid query packet.
Jan 31 12:04:04 pfenas last message repeated 3 times
Jan 31 12:05:27 pfenas last message repeated 15 times
Jan 31 12:07:25 pfenas avahi-daemon[1025]: Invalid query packet.
Jan 31 12:10:15 pfenas last message repeated 3 times
Jan 31 12:13:39 pfenas last message repeated 3 times
Jan 31 12:16:39 pfenas last message repeated 12 times
I have more logs if required. Does anyone know why this is happening? Sorry, fairly new with ReadyNAS units..
Any help would be greatly appreciated.
Thanks in advance!
2 Replies
Replies have been turned off for this discussion
- Try to check the ecounter log. Look for sata_lp_stat count and any other counter that has high value. Possible that there is also a failing channel.
- Yes, here is what that log reads...
0_sata_xraidecc: 0
0_sata_retry: 0
0_sata_power_glitch: 0
0_sata_hot_add: 0
0_sata_hot_remove: 0
0_sata_lp_stat: 6066
0_sata_reset: 0
1_sata_xraidecc: 0
1_sata_retry: 0
1_sata_power_glitch: 0
1_sata_hot_add: 0
1_sata_hot_remove: 0
1_sata_lp_stat: 9570
1_sata_reset: 0
2_sata_xraidecc: 0
2_sata_retry: 0
2_sata_power_glitch: 0
2_sata_hot_add: 0
2_sata_hot_remove: 0
2_sata_lp_stat: 14741
2_sata_reset: 0
3_sata_xraidecc: 0
3_sata_retry: 0
3_sata_power_glitch: 0
3_sata_hot_add: 0
3_sata_hot_remove: 0
3_sata_lp_stat: 54
3_sata_reset: 0
0_gmac_falsecarrier: 818
0_gmac_symbolerror: 7
0_gmac_disconnect: 2
0_gmac_rcverror: 0
0_gmac_autonegotiation: 2
0_gmac_link_fail: 0
0_gmac_idleerror: 1275
0_gmac_vlan_tags: 0
0_gmac_bad_packet: 1
tcp_retransmit: 94485
tcp_retransmit_unrecovered: 3560
1_gmac_falsecarrier: 54
1_gmac_symbolerror: 3
1_gmac_disconnect: 1
1_gmac_rcverror: 0
1_gmac_autonegotiation: 2
1_gmac_link_fail: 0
1_gmac_idleerror: 510
1_gmac_vlan_tags: 0
If in this case it is a failing channel, what are the next steps? And what does this necessarily mean?
Thanks in advance.
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