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Forum Discussion
ReadyNAS 2120 crash every little
Hello, We have about a dozen NAS ReadyNAS, half are model 2120 and 2120v2. These models give us problems that make them unusable every little time: balance, defrag ... that last up to 22 days a...
Can you please download the logs zip following the instructions and send those in? You can alternatively download the logs using RAIDar. There are logs in the logs zip that you can't get simply by creating an archive of /var/log
HI alisys,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
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Regards,
It is not resolved yet.
Please tell us the path of the logs you need in the operating system.Try reading this article Downloading Logs and follow the instructions
If you cannot login to the NAS Admin UI use or download Raidar on a PC from here and follow the instructions above for sennding in logs
Raidar doesn't works. The NAS is fully load and only reply to ping.
Please, indicate the routes of the logs so that we can send them.
You can't download the logs from any of these systems?
If that's the case, then I suggest you use netgear support (my.netgear.com) instead of the community forum. They can access remotely.
We have access to system logs by console. And we try to use netgear support before but the chat but it almost never connects, when it does it takes hours and the last time we did not respond to the last questions.
Hi alisys,
Based on the description of the issue that you have provided, I may need to check this with others who can probably assist you and get back to you as soon as possible.
Thanks for your cooperation!
Regards,
Thanks, we wait for response.
Did you get my PM?
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