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ro53ben's avatar
ro53ben
Aspirant
Dec 14, 2016

ReadyNAS 316 - file system read only? Unusable #27793592

(not sure I logged this under the right RN model code, it's a 6-bay 316 but unable to confirm the code)

 

I've been running a 316 without fault for many years (I was jaffacake here but only account seems locked) until last weekend when I had a very odd overnight crash. There was an error on the device display but I failed to read it properly without my glasses on. It rebooted and has worked fine since until today (Wednesday) so has been running for 72+ hours without this fault so it may or not be related.

 

Now I'm in a position where I can't write to any share on my NAS. I can an "Access Denied" error each time I try. I'm unable to mount my iSCSI LUNs or create any snapshots. It's like the whole device has gone read only.

 

Excepting the LUNs which won't mount, I can read any data from any share.

 

I don't know where to begin to troubleshoot. I've downloaded logs from  the device which shows logs like:


(status.log)


[16/12/14 14:39:09 GMT] warning:snapshot:LOGMSG_SNAPSHOT_CREATE_WARN Failed to create snapshot broken for share or LUN 'iscsidownloads'.
[16/12/14 14:41:27 GMT] warning:snapshot:LOGMSG_SNAPSHOT_CLONE_WARN Snapshot 2016_12_13__09_00_22 failed to clone to share or LUN iscsidownloads.
[16/12/14 14:43:13 GMT] warning:snapshot:LOGMSG_SNAPSHOT_CREATE_WARN Failed to create snapshot test for share or LUN 'DropboxCopy'.



(volume.log)
data defrag 2016-12-12 07:00:02 2016-12-12 07:46:57 completed
data disk test 2016-12-12 12:00:02 2016-12-12 22:12:05 pass

(system.log)

Dec 14 14:45:05 BobZilla snapperd[4197]: loading 17421 failed
Dec 14 14:45:05 BobZilla snapperd[4197]: loading 17422 failed
Dec 14 14:45:05 BobZilla snapperd[4197]: loading 17423 failed
Dec 14 14:45:05 BobZilla snapperd[4197]: loading 438 failed

Dec 14 14:43:13 BobZilla snapperd[4197]: THROW: mkdir failed errno:30 (Read-only file system)
Dec 14 14:43:13 BobZilla snapperd[4197]: CAUGHT: mkdir failed errno:30 (Read-only file system)

 

(kernel.log)

Dec 14 14:45:05 BobZilla kernel: fd_do_rw() write returned -30
Dec 14 14:45:05 BobZilla kernel: fd_do_rw() write returned -30
Dec 14 14:45:05 BobZilla kernel: fd_do_rw() write returned -30

 

Any ideas? system is pretty unusable right now, even after a restart.

 

 

 

 

 

40 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Looks like your system is mounted read-only - likely it detected a problem.

     

    You probably should contact netgear support.  BTW, if you purchased between June 1 2014 and 31 May 2016 then you have lifetime free chat support.

     

    • ro53ben's avatar
      ro53ben
      Aspirant

      Looks like I purchased in April 2014 - guess that doesn't count?

      • ro53ben's avatar
        ro53ben
        Aspirant

        Struggling to find any US support at all here, keeps redirecting me to US and to sign-up in dollars.


        Anybody know how to contact UK support? Or any ideas how to fix the problem? Everything seems fine, it's just gone read-only without apparent reason.

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