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Forum Discussion
ReadyNas 3220 Hang every few days!
Hello, Could you please assist us to find out why our new device ReadyNas 3220 keep hanging every few days! we have to restart it to bring it to life again! We are using this device for savin...
I send you the logs as "Sending Logs" instructions
We are backing up about 40 computers and 2 servers
ReadyNas 3220 firware version : 6.6.0
We are using the NAS for only storing Acronis backup
The logs don't go back very far unfortunately and the most recent power cycle was a graceful restart not a crash. It's best if you download the logs ASAP after a crash.
You are using NAS disks designed for desktop NAS units not a 12-bay rackmount.
You should be using an enterprise NAS HDD or some other enterprise disk. We do have a compatibility list.
Also it appears you have disk spin-down enabled which is quite an odd configuration for a rackmount unit with NAS class HDDs.
I send you an updated logs after the devices stopped again today!
Thanks,
Bilal
Those logs show it was restarted normally i.e. it did not hang.
These are the latest logs after the device hang!
I could not find an answer why it keep hanging or how to fix it!
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