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aglight63's avatar
aglight63
Aspirant
Aug 10, 2018

ReadyNAS 516 Degraded Volume

RN516 showed Disk went from ONLINE to FAILED, I pulled a drive from spare RN516 (that had been factory reset). 

Before swapping drive, I rebooted the NAS, upon reboot, I received "No Volumes exists". The picture below of 5 red drives and 1 gray is after I swapped the drive (shown in the log as failed and then used the DESTROY prompt to clear the configuration on the drive I just inserted. (I have done this procedure before and after issuing the clearing new drive configuration, a resyncing of data would start.

Maybe the other disk (see log below) failed as well and therefore the RAID configuration has been lost.

Any help will be appreciated.

Thanks,

 

8 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi aglight63,

     

    Welcome to the Community!

     

    Do you have a backup of your data?

     

    Please download the complete system logs of the NAS and then provide it to us. You may check this link on how you can send it.

     

    Regards,

      • Jedi_Knight's avatar
        Jedi_Knight
        Tutor

        Try this.  Read it all the steps before doing it.  

         Step(s):

        1. Completely shutdown the system.

        2. Remove the disk #4.

        3. Power "On" the system and let the system completely boot up.

        4. You exisiting data volume should be online and marked as degraded.

        5. Insert the disk #4 while the system is power on.  wait for about 3-5 minutes and see if the volume start recovering.

         

        If not, asked for Netgear L3 Support Help.

         

        Good Luck.  

         

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