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mickle026's avatar
mickle026
Aspirant
Aug 23, 2017

ReadyNAS "Admin Page" is offline

Upgraded to firmware 6.7.5 through the web interface and now the unit is not responing via the browser at all.

 

SMB share is still working

 

Tried Rebooting

 

Tried Reset via reset pin on back and selecting OS Reinstall - same issue

 

Raidar Diagnostic will not connect, but raidar says unit is healthy !

 

 

I cannot download the logs because login is not working, I know the password before someone suggests password recovery.

 

Looking at USB recovery but cannot get the tool to recognise any firmware to make a usb for me.

 

Format USB to Fat32 and put these in root

 

Reboot machine and hold backup for 30 seconds.

Machine says booting from usb, then after a few minutes, resets and does FW Upgrade.  But the firmware is still 6.7.5 ??

 

How to do it?  What am I doing wrong?

 

I know the issue is network adapter related because "\\192.168.1.101\folder" is working fine, but  "\\192.168.1.147\folder" comes up with network error do i want to diagnose?

 

If I factory reset it with different disks in it, can I the set it to x-raid and put back the original disks without losing data?

Will factory reset put the original firmware back in or will it use 6.7.5 ?

 

I really want to get this working again :(

 

Many thanks for any help

26 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    mickle026 wrote:

     

    If I factory reset it with different disks in it, can I the set it to x-raid and put back the original disks without losing data?

    Will factory reset put the original firmware back in or will it use 6.7.5 ?

     

    A factory reset installs the OS in the flash onto the disks.  So doing a factory reset with 6.7.5 won't change anything.

     

    You could try installing onto a scratch disk, and then upgrade the system to 6.8.0.  Then power down, and insert the original disks in their original slots.  When you power up, the system will try to upgrade the original disks to 6.8.0 - which might solve the problem.

     

    If https://nas-ip-address/fwbroker reponds, then you could try installing 6.8.0 directly.

     

     

    • mickle026's avatar
      mickle026
      Aspirant

      fwbroker responds but wants me to login, that unfortunatelly isn't working.  My correct pawwword just gives "Authorisation Required"

       

      Its the same with raidar diagnostics, the login isn't working.

       

      Please explain: "You could try installing onto a scratch disk", as im not sure what you mean.

       

      I have spare disks but unsure how to do what you suggest.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        You could try using admin/password, just in case you did an OS reinstall accidentally.

         


        mickle026 wrote:

         

        I have spare disks but unsure how to do what you suggest.


        Unformat/zero one of those disks - windows disk manager can unformat - just delete all the "volumes". WDC's lifeguard can zero it.

         

        Then

        • power down, and remove the current disks (labeling by slot)
        • Insert just the scratch disk and power up.  It will do a factory install.
        • Do the basic setup, and upgrade to 6.8.0.  Then power down.
        • Reinstall the current disks in their original slots, and power up.

        At that point the system should install 6.8.0 onto the disks.

  • Noticed when posting raidar reports my second ip as 192.168.1.50, but it still doesnt work :(

     

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