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Forum Discussion
Mjar
Sep 05, 2015Aspirant
ReadyNAS "Admin Page" is offline
Hi all,
Unfortunately, my ReadyNAS (OS 6.2.4) has been troubled for quite some time. I'm not able to connect to the admin page of the NAS within a couple of days after a device reset. When I reset the device (readynas 2 ultra legacy) it will work fine, but within a few days the admin page will go offline and will not return until the device is reset again. Trying to access the admin page will get a "Connecting to ReadyNAS Admin Page" which results in "ReadyNAS Admin page is offline". A number of things I tried to fix it:
- Disabling anti-virus
- Disabling MySQL
- Disabling snapshots
- Disabling most apps
- Trying different internet browsers and incognito mode to check cache issues
With Raidar, I'm able to see the device, but the overview screen will say: "Status: Management service is offline". All shares and apps are also working and I'm able to open them as well so it's just the admin page that is offline. So far I have been unable to fix this, but it's been like this for quite some months now :( Please help!
If needed I'm able to send logs.
Hi all,
I have exchanged the standard 1GB memory with a single 2GB memory module (Mushkin Essentials - DDR3 - 2 GB - SO DIMM 204-pin - 1333 MHz / PC3-10666 - CL9 - 1.5 V - non-buffer - non-ECC) and my problems are gone. I have stressed it with quite some Transmission, Sabnzbd and Sickbeard activities at the same time which would definately result in a crash before the memory upgrade and.. admin page is working fine. Apparantly a legacy device (Readynas Ultra 2) can't always run OS6 with the same apps as OS4 without some memory issues if you're a 'heavy' user. Solution for me: 2Gb of memory instead of 1Gb. Hope this helps someone.
14 Replies
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- MjarAspirant
Hi all,
I have exchanged the standard 1GB memory with a single 2GB memory module (Mushkin Essentials - DDR3 - 2 GB - SO DIMM 204-pin - 1333 MHz / PC3-10666 - CL9 - 1.5 V - non-buffer - non-ECC) and my problems are gone. I have stressed it with quite some Transmission, Sabnzbd and Sickbeard activities at the same time which would definately result in a crash before the memory upgrade and.. admin page is working fine. Apparantly a legacy device (Readynas Ultra 2) can't always run OS6 with the same apps as OS4 without some memory issues if you're a 'heavy' user. Solution for me: 2Gb of memory instead of 1Gb. Hope this helps someone.
- RezzZTutor
I have 4GB since last year already when I upgraded to OS 6. Still admin page offline sometimes.
- mdgm-ntgrNETGEAR Employee Retired
Well all our current x86_64 models ship with OS6 come with at least 2GB RAM. 1GB isn't the sweet spot it used to be.
As the memory in PCs that ship rises over time, apps, OSes etc. may add new features etc. and start using more memory.
6.4.0 has a new kernel and you may also see some improvements from that.
- MjarAspirantHi Stephen, do you perhaps have any other suggestions on what to do? Thanks!
- StephenBGuru - Experienced User
I believe the web admin ui runs at a relatively low priority. I'd start with lowering the priority of sabnzbdplus and see if access returns.
The load average question has been here from the beginning. To some degree that depends on the application structure (since the load average is simply the number of things waiting to execute)
- RezzZTutor
strange thing, chrome for Mac seems to have more problems with the page being offline than safari, or chrome/firefox on windows...
- mdgm-ntgrNETGEAR Employee Retired
Please send in your logs (see the Sending Logs link in my sig).
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