NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS Duo v2 factory reset loop [SOLVED]
I'm new to the ReadyNAS world but I'm a systems administrator so technical answers are fine for me. I've recently purchased a new, old stock ReadyNAS Duo V2 and I'm having issues with a constant factory reset loop on reboots. I'm running the latest version of RAIDiator 5.3.10.
I installed two brand new 2TB HDDs and performed a factory reset to change the RAID mode to RAID 0 for maximum capacity. Creating the volume works perfectly and I'm able to set up the NAS software as needed and begin copying my data over to the data shares. I installed the root access add-in and when I did the required reboot, while watching the RAIDar software, I saw that my device lost it's hostname and was required to hit setup again. In doing so of course forced me to rebuild the volume and lose all of my data. I tried this a few more times switching to X-RAID as well in case there was an issue with RAID 0. Each time I did a reboot of the system (via the web GUI, pulling the power) it would factory reset itself when it powered back up.
Has anyone else experienced this before?
Thanks,
Scotty
I installed two brand new 2TB HDDs and performed a factory reset to change the RAID mode to RAID 0 for maximum capacity. Creating the volume works perfectly and I'm able to set up the NAS software as needed and begin copying my data over to the data shares. I installed the root access add-in and when I did the required reboot, while watching the RAIDar software, I saw that my device lost it's hostname and was required to hit setup again. In doing so of course forced me to rebuild the volume and lose all of my data. I tried this a few more times switching to X-RAID as well in case there was an issue with RAID 0. Each time I did a reboot of the system (via the web GUI, pulling the power) it would factory reset itself when it powered back up.
Has anyone else experienced this before?
Thanks,
Scotty
3 Replies
- This is typically caused by doing an aborted secure erase when doing a factory default.
If it is this issue it is a quick fix.
Have you contacted support? - That sounds about right, the secure erase was taking forever and I had to move the device so I pulled the plug. I haven't contacted support yet as I figured I'd check here first. Thanks!
- One of your two disks was locked. Unlocked it and disabled the security. The unit should be rebooting now.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
