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sdww's avatar
sdww
Aspirant
Feb 26, 2024
Solved

ReadyNAS NVX -- has some issues

I have a

 

Model:ReadyNAS NVX Business Edition [X-RAID2]
Firmware:RAIDiator 4.2.31 
Memory:1024 MB [6-6-6-24 DDR2]
Volume C:Online, X-RAID2, 4 disks, 61% of 8237 GB used
 5060 GB (61%) of 8237 GB used
Additional 100 GB reserved for snapshots

 

 

I can access via FrontView

It was working fine and then I stared getting errors trying to access files via CIFS share to a Windows-11 PC

I would start getting errors saying read-only file.  I'd reboot the PC and it worked for a day or so, and again the read-only error.  Then, it wouldn't even mount the share.

I looked in front-view and the CIFS protocol was disabled, and if I tried enabling the check mark would disappear immediately.  I connected an external USB drive, and it displayed, but I tried creating a backup job to copy thew media share, and it wouldn't create the job, would just say no jobs exist.

I noticed the date/time in front-view was from November 2015..  so I tried updating, and it just wouldn't change, but no error.  And now, the shares no longer show in front-view, but the users still do.  I tried deleting a couple users I don't need any longer, and they won't delete.  I cannot reboot the NAS using front-view, it takes the request but does nothing.

I read something about crashplan, and am wondering if that's relavent..  but I did not install crashplan that I am aware of.  What is the best sourse of action?  I am thinking either OS-reinstall or tech mode?  Any suggestions would be appreciated.

Also, I saw mention in a post of someone making mention of mounting the disks on a linux host, and making changes to them, and then re-inserting into the NAS and that worked.  Any instructions on how that can be done..  like what controller was used and what drivers etc..  would be used to mount the volume.

 

Anyway, Thanks for any help

 

  • sdww's avatar
    sdww
    Feb 29, 2024

    After guidance from StephanB I've been able to access the device in Tech Support mode.

    There was a large file in /var/log that was had / at 100%

    I've truncated that file ReadyNAS_Remote.log as it didn't appear to have any valuable content.

    Now I'm at 16% utilized.

    Mounted the /c volume

    Mounted an external 8TB USB drive with

    mount -t ntfs /dev/sf2 /USB

    and now am copying off data using

    cd /c/media

    find . -print | cpio -pdv /USB

     

    I haven't started the NAS in normal mode yet as the cpio is taking a VERY long time.

    I guess USB 2.0 speeds aren't that fast

    Once I restart in normal mode I'll report back

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    have you tried logging into frontview and then downloading the full log zip file?

    • sdww's avatar
      sdww
      Aspirant

      It says the logs are empty, even though I did not empty them and there was a reboot entry prior to this problem starting

      When I click on download all log files I get a page that says "Empty No Support" and

      "This XML file does not appear to have any style information associated with it. The document tree is shown below."

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