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Linski's avatar
Linski
Aspirant
Apr 22, 2013

ReadyNAS primary disk replication hanging

Hi all,
Firstly - I'll declare I'm pretty close to a complete beginner with the ReadyNAS, although I've had mine for a couple of years. I have a 27" iMac (mid 2010) and bought the ReadyNAS to use as a time capsule, with the added benefit of RAID. Thanks to lots of reading at the time I set it up, had the ReadyNAS widget installed and working and could access the NAS through Frontview. With a little trouble (I remember at the time) I got time machine working with the NAS, thoprugh the help of threads in this forum. I left it to do it's job, and everything ran smoothly for a couple of years and I forgot everything I knew about the ReadyNAS.

Then my iMac hard disk failed - had it replaced for free by Apple as part of a recall program - http://www.apple.com/support/imac-harddrive/ .

Now, all the photos of my children and documents I have used over the last ten years are only on the NAS - no other backup. It's a bit scary, but there's two 1TB Seagate Barracuda's in the NAS, right? So I go to bed and think I'll restore my time machine backup in the morning. However, in the middle of the night the children wake because of a loud screeching sound coming from under the stairs. I creep downstairs to investigate and it's coming from the primary disk on the NAS - it's completely stuffed. I remove the disk and go back to bed.

Some time passes and last week I go and purchase a 2TB Seagate Barracuda to replace the 1GB failed primary disk. I plug the NAS directly into the rear of the iMac using a standard CAT5 network cable and install RAIDar on my iMac (remember, iMac has a new hard drive so have to re-install apps) and try to install the RAIDar widget. The RAIDar widget doesn't like things - just says "Looking for ReadyNAS". However, RAIDar client sees the NAS but shows a solid yellow indicator on the left hand side. It also has a host name, IP address, solid green indicator for the fans, solid green indicator for disk 2 and version number 4.1.8 under the information symbol. The 'Setup' button is greyed out. I don't have a UPS and cannot remember the status of the 'Volume' indicator. I cannot ping the IP address using the iMac terminal.

So I install the 2TB disk in Slot number 1. RAIDar is now showing a flashing green volume indicator and a flashing green indicator for the new disk in slot one. The Setup button is no longer greyed out, so I click it, but I just get "Firefox can't establish a connection to the server at 10.0.0.17." (obviously Firefox is my default browser). Still can't ping the IP, RAIDar widget still 'looking' - but I figure these things will all come good once the disk replication is done, so I leave it overnight. In the morning RAIDar is reporting Volume "initializing 41% complete, Time to finish 5hr 18 mins." I think beauty! It'll be done by the time I get home from work.

That was a week ago and nothing has changed - still "initializing 41% complete, Time to finish 5hr 18 mins". I've looked through these forums and Googled by backside off, to no avail. I don't know what to do next and I am desperate to get the photos and videos of my kids off this ReadyNAS unharmed.

Can someone help me please?

13 Replies

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  • OK, after a OS reset, I am now back to where I was a few days ago, except I can also log in to Frontview!

    RAIDar screen, left to right:

    1. Overall status - solid yellow
    2. Volume status - flashing green, "initializing 0% complete, time to finish 9 hrs"
    3. Slot 1 Disk status - flashing green, "Channel 1, Seagate ...initializing, time to finish 9 hrs"
    Slot 2 disk: Green indicator, "Channel 2, Seagate... 188 ATA errors."

    Via Frontview, health status is as follows:
    Disk 1 (2TB) - Status initialising
    Disk 2 (1TB) - Status OK.

    Disk 2 SMART+ information:

    Model: ST31000528AS
    Serial: 9VP8QARP
    Firmware: CC38
    SMART Attribute
    Spin Up Time 0
    Start Stop Count 42
    Reallocated Sector Count 4014
    Power On Hours 19979
    Spin Retry Count 0
    Power Cycle Count 21
    Temperature Celsius 35
    Current Pending Sector 1
    Offline Uncorrectable 1
    UDMA CRC Error Count 0
    Head Flying Hours 74990129008196
    ATA Error Count 188

    And the logs:

    Mon Apr 22 20:41:16 EST 2013 : System is up.
    Mon Apr 22 20:39:34 EST 2013 : Disk 2 did not pass SMART self-assessment test. Please replace this disk as soon as possible. Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
    Mon Apr 22 20:39:12 EST 2013 : Disk initialization started. The estimated time of completion is 17 hour(s) and 39 minute(s), at which time you will be notified via email. You can also check the progress in Frontview in the Volumes -> RAID Settings tab. Please do not shutdown the system while the initialization is in progress.
    Mon Apr 22 20:34:10 EST 2013 : System powering off...
    Mon Apr 22 17:25:47 EST 2013 : System is up.
    Mon Apr 22 17:28:30 EST 2013 : ATA error count has increased in the last day. Disk 2: Previous count: 0 Current count: 188 Disk 2 did not pass SMART self-assessment test. Please replace this disk as soon as possible. Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
    Mon Apr 22 17:26:50 EST 2013 : Improper shutdown detected. To ensure data integrity, a filesystem check should be performed by rebooting the NAS through Frontview with the volume scan option enabled.
    Wed Apr 17 14:19:37 EST 2013 : RAID sync started on volume C.
    Wed Apr 17 14:19:36 EST 2013 : Disk initialization successfully finished.
    Wed Apr 17 10:41:18 EST 2013 : Disk 2 did not pass SMART self-assessment test. Please replace this disk as soon as possible. Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
    Wed Apr 17 10:41:14 EST 2013 : System is up.
    Wed Apr 17 10:40:31 EST 2013 : Disk initialization started. The estimated time of completion is 17 hour(s) and 39 minute(s), at which time you will be notified via email. You can also check the progress in Frontview in the Volumes -> RAID Settings tab. Please do not shutdown the system while the initialization is in progress.

    So it does look like I'm really back to where I was on Wednesday. Just checked again, it's at 3% and quoting 8hrs, 45 mins 'til
    complete. I suppose I'll let it go until the morning and check again. Fingers crossed!
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Do bear in mind that the resync puts heavy stress on both disks. It is possible the resync could finish the failing disk off.
  • I'm trying to stay positive here!! Just checked, 36%, 5hrs 42 mins...

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