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Forum Discussion
Readynas Pro - fails to send email alerts - HELP!
Have a ReadyNAS Pro with latest RAIDiator 4.2.19.
I have not been able to SUCCESSFULLY send email alerts, for a year now. With this latest firmware, and previous versions. I used to be able to receive test alerts when the NAS was new in 2009.
When I use the INTERNAL email provider, I get a message that the test message was successfully sent. However, I do not RECEIVE the message to any of the 3 email addresses I put in the fields. Checked my spam filter, not there.
When I use the CUSTOM email provider, and put in the correct parameters as follows:
Alert Contact 1:user@shaw.ca
Alert Contact 2:user2@shaw.ca
Alert Contact 1:user@somewhereelse.com
user: user@shaw.ca
password: mypassword
SMTP server: shawmail.vc.shawcable.net
SMTP Port: I can use 25 or 587, both pinged ok
from: user@shaw.ca
Use TLS: I can leave it checked or not.
Whatever combination I try, I get the message "Failed to contact SMTP server".
Can anyone help with this please? It seems to be a common problem, but I have not found a solution on this forum. I see that some have had success with GMAIL. Not familiar with how that would get the email alert to my Shaw ISP email address (I am guessing it would not), so I prefer not using another email provider. I would prefer to use my ISP's email system, which is the only one I check regularly.
Can anyone help? This is really critical now, since I have now had 3 bad hard drives in the last year (that were originally delivered with the NAS), and who knows when the replacements are going to fail again.
Thanks.
I have not been able to SUCCESSFULLY send email alerts, for a year now. With this latest firmware, and previous versions. I used to be able to receive test alerts when the NAS was new in 2009.
When I use the INTERNAL email provider, I get a message that the test message was successfully sent. However, I do not RECEIVE the message to any of the 3 email addresses I put in the fields. Checked my spam filter, not there.
When I use the CUSTOM email provider, and put in the correct parameters as follows:
Alert Contact 1:user@shaw.ca
Alert Contact 2:user2@shaw.ca
Alert Contact 1:user@somewhereelse.com
user: user@shaw.ca
password: mypassword
SMTP server: shawmail.vc.shawcable.net
SMTP Port: I can use 25 or 587, both pinged ok
from: user@shaw.ca
Use TLS: I can leave it checked or not.
Whatever combination I try, I get the message "Failed to contact SMTP server".
Can anyone help with this please? It seems to be a common problem, but I have not found a solution on this forum. I see that some have had success with GMAIL. Not familiar with how that would get the email alert to my Shaw ISP email address (I am guessing it would not), so I prefer not using another email provider. I would prefer to use my ISP's email system, which is the only one I check regularly.
Can anyone help? This is really critical now, since I have now had 3 bad hard drives in the last year (that were originally delivered with the NAS), and who knows when the replacements are going to fail again.
Thanks.
11 Replies
Replies have been turned off for this discussion
- I was going wacko as well trying to get these to work. I have a ReadyNAS Pro 4 running 4.2.21
The only thing that worked was to:
1) select the gmail option
2) enter the gmail address in "Alert contact 1" field, and also the "user" field
3) enter your gmail account password in the "password" field
4) hit "Apply"
5) hit "send test message"
At that point I received a notification at my gmail account.
THEN... you can add other email addresses in the Alert Contact 2 and 3 fields (NOT the Alert Contact 1 field) hit "Apply" and then "Send Test Message" again.
At that point I was able to receive alerts at all three email accounts. The first was a gmail account, the second a comcast account and the third was a domain account for my company.
It seems most of the threads that had happy ending followed a similar approach. Would be nice if this was spelled out somewhere in the manual, but you also have the problem of google changing the rules of the game without notice as they tend to do.
Tomster2
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