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snowman50's avatar
snowman50
Aspirant
Feb 24, 2020

ReadyNAS Pro 4 - Visible in RaidAR, but can't load admin page

I've had a ReadyNAS Pro 4 for some years and had no issues, but now, although it's visible via RaidAR, I cannot access the Admin page, either through RaidAR OR directly through the network address (name or IP address).

 

I've reinstalled the Firmware, but it made no difference.

 

Any ideas? 

 

Thanks.

 

Mark

9 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    snowman50

     

    Welcome to the Community!

     

    Have you checked the IP address that the computer has? or have you tried other computers on your Network?

     

    If you have changed your Network address it is possible that the IP addresses were not refreshed or renewed and a reboot or release might be needed.

     

    HTH

     

     

    Regards

    • snowman50's avatar
      snowman50
      Aspirant

      I'm using the IP address on the front of the ReadyNAS, which matches that shown in RaidAR.

       

      Any other suggestions?

       

      Cheers.

       

      Mark

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        snowman50 wrote:

        I'm using the IP address on the front of the ReadyNAS, which matches that shown in RaidAR.

         


        Yes. 

         

        But that will only work if that IP address is on your subnet.  For example, if the address is 192.168.168.168, and your router assigns IP addresses 192.168.0.x or 192.168.1.x, then you won't be able to connect with that address.

         

        These IP addresses are safe to post (they are local, and can't be used to reach your NAS over the internet).  Perhaps post the IP address of your PC and what you see on the NAS LCD screen.

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