I've got a ReadyNAS Pro Pioneer that disappeared from my network in the middle of last week. I rebooted from the device's power button and when the device boots up it indicates that it has IP address 192.168.168.168.I've searched around on the forums and apparently that means the device isn't receiving an address via DHCP. The issue is that DHCP is up and running on my network and is assigning addresses to other devices. I've direct connected to my ReadyNAS from my laptop and can access FrontView and all of my files just fine. I've tried renewing the DHCP lease on the port that isn't connected to my laptop (i.e. the one still connected to the network). No luck. I've tried assigning an IP based on the MAC address and that doesn't have any effect. No luck. Any thoughts? Any suggestions?Any assistance would be greatly appreciated. Thanks, Alan

Have you tired changing ethernet cables? Have you tried a different port on the router/switch?

mdgm wrote:Have you tired changing ethernet cables? Have you tried a different port on the router/switch?Yes, I've tried changing cables, swapping to a different port on the switch and have even tried a different router to assign the address via DHCP. Thanks, Alan

Try an OS Re-install: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menuThis will reset the network settings.

Sorry for the noob question, but the OS re-install won't harm my data will it?Thanks, Alan

The OS-reinstall keeps the data intact. Though of course you should always have a backup...

ReadyNAS Pro Pioneer Not Accepting DHCP IP addresses

13 Replies

mdgm-ntgr
NETGEAR Employee Retired
Jan 17, 2012
Have you tired changing ethernet cables? Have you tried a different port on the router/switch?
digitalnegative
Aspirant
Jan 17, 2012
mdgm wrote:
Have you tired changing ethernet cables? Have you tried a different port on the router/switch?

Yes, I've tried changing cables, swapping to a different port on the switch and have even tried a different router to assign the address via DHCP.

Thanks,

Alan
mdgm-ntgr
NETGEAR Employee Retired
Jan 17, 2012
Try an OS Re-install: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu

This will reset the network settings.
digitalnegative
Aspirant
Jan 18, 2012
Sorry for the noob question, but the OS re-install won't harm my data will it?

Thanks,

Alan
StephenB
Guru - Experienced User
Jan 18, 2012
The OS-reinstall keeps the data intact. Though of course you should always have a backup...
digitalnegative
Aspirant
Jan 19, 2012
Okay, I've done the OS reinstall. No luck.

I selected OS reinstall from the boot menu, it checked the file system installed the firmware, checked the file system again and then when requesting an IP still took/received 192.168.168.168.

Any other thoughts?

Thanks,

Alan
mdgm-ntgr
NETGEAR Employee Retired
Jan 19, 2012
If you connect the other NIC to your router/switch does that work fine? Or does it also have the same problem?

What version of RAIDiator?
huskyboy1
Aspirant
Jan 20, 2012
If you tried to set a static IP on your NAS and connect it to your network. Are you able to access it?
digitalnegative
Aspirant
Jan 20, 2012
huskyboy wrote:
If you tried to set a static IP on your NAS and connect it to your network. Are you able to access it?

No. I'm not able to connect to it via this method.
digitalnegative
Aspirant
Jan 20, 2012
mdgm wrote:
If you connect the other NIC to your router/switch does that work fine? Or does it also have the same problem?

What version of RAIDiator?

Both NICs have the same problem.

Radiator 4.2.13 is installed.

Thanks,

Alan