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Forum Discussion
laxprint
Jan 05, 2018Aspirant
REadyNAS RN21400 with OS 6 Dropbox Authorization hangs
Cannot turn on Dropbox. I'm attempting to set up a Dropbox sync with our RN21400 ReadyNAS for backups. After going to admin page and going to the cloud tab, I'm trying to enable "Sync with Dropbox" b...
Marc_V
Jan 07, 2018NETGEAR Employee Retired
Hi laxprint
Welcome to the community!
Does the Internet and Services both have green check marks under the Cloud tab?
adding the router address and google address should work.
What firmware version is the NAS running? Were you able to enter your Dropbox credentials?
Kindly post a screenshot if possible.
Regards
- laxprintJan 08, 2018Aspirant
Hi Marc,
Thanks for your reply.
Here are the answers to your questions:
1. There are no "Internet Available" or "Services Available" on the cloud tab. I have attached an image that shows the entire page when clicked on the "Cloud" tab. It also depicts the pop-up page that hangs on "Authorization" (I shurnk the pop-up page for the sake of the image)
2. Firmware Version: 6.9.1 (just upgraded to most recent version)
3. I never got far enough to enter Dropbox credentials. As soon as I try to "toggle on" Dropbox, the page pops up that says "Authorization. Please wait..."
Please advise.
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