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Forum Discussion
jnicita
Jan 16, 2014Aspirant
ReadyNAS RND4000 v3 (NV+)
I've had a few NV+'s over the years, been through the failed PSU on the first NV+ I had, got it replaced, had it fail again, replaced it with a mini-ITX PSU and have lots of luck with it over the years. Bought a diskless RND4000 v3 (nv+) and it has been running without any real issue for the last 2 years. About 3 months ago, I started to wake up and notice it was running "louder" and I would find the unit booted with a IP address NOT from my network (I run 192.168.0.0/24 fixed ip for the readynas) and it would be like 192.168.53.x or something like that, the display usually would be reading TFTP Boot failed or someothing along those lines, although I know I didnt boot it into tftpD mode. I would simply turn it off, usually leaving it off because using it has become more and more only as a .iso/.mkv storage for my Boxie Box and kids movies, last month I moved. And decided to back up my data one last time before moving. Anyways, at the new house it powered on just fine, actually ran a file scan and presented itself just fine. Last night it turned itself off I guess, and when I went to power it back on this morning. It turned on, illuminated the green LCD, but NO TEXT on the lcd. It was flashing the blue power light with act light, but no text, so I fired up radiar and got a message it was doing a file check, it made it to about 2%, still no display on the lcd, and then it showed up on Raidar again with a 2nd line and said at 4%, then it turns off.
I've powered it off, and restarted it twice now, it seems to run the check for 2-5 minutes and then powers off again.
I had been looking at the logs the first day I started to restore data from it back to the new computer at the new house, and all the disks were smart fine, no errors in the logs that I could find. But now, when I turn it on, it doesnt even report to raidar that it is doing anything at all, no lcd still, fast flashing blue, no ACT light like before.
My serial in dec is 38833064248406 just so everyone doesnt ask if I am in the part of the NV+ psu recall. Unless a second one was announced and my lame search skills missed it?
This is still a silver nv+, I think I must have bought it just weeks before the black version came out? if its even a nv+ still?
thanks in advance, I am afraid to try to boot menu it without a LCD< but I assume the first is 5 os reinstall, and if I didnt hold it too long, I wouldnt get to to Factory Reset. still dangerous to me, can my NV+ v3 disks be placed into my older nv+1 v1? I still have that somewhere, the one with the hacked PSU.
-John
I've powered it off, and restarted it twice now, it seems to run the check for 2-5 minutes and then powers off again.
I had been looking at the logs the first day I started to restore data from it back to the new computer at the new house, and all the disks were smart fine, no errors in the logs that I could find. But now, when I turn it on, it doesnt even report to raidar that it is doing anything at all, no lcd still, fast flashing blue, no ACT light like before.
My serial in dec is 38833064248406 just so everyone doesnt ask if I am in the part of the NV+ psu recall. Unless a second one was announced and my lame search skills missed it?
This is still a silver nv+, I think I must have bought it just weeks before the black version came out? if its even a nv+ still?
thanks in advance, I am afraid to try to boot menu it without a LCD< but I assume the first is 5 os reinstall, and if I didnt hold it too long, I wouldnt get to to Factory Reset. still dangerous to me, can my NV+ v3 disks be placed into my older nv+1 v1? I still have that somewhere, the one with the hacked PSU.
-John
5 Replies
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- mdgm-ntgrNETGEAR Employee RetiredBoth your units are v1s. Best to make sure the unit you migrate your disks to is running at least as new firmware as the one you are migrating from before doing the migration.
Without the LCD you would need to look at the flashing of disk LEDs.
The disk LEDs flash once after about 5 seconds for an OS Re-install and after about 30 for a factory default. Hold it in till the flash after that and a factory default won't take place.
If you somehow "accidentally" selected a factory default (I don't think this is possible if you are careful, but still) if you have RAIDar open you would see things like "Testing Disks" in the Info (far right) column and then during a 10 minute countdown "Click Setup" in the Info (far right) column. If you power off the system before the 10 minute countdown completes and also having not confirmed a RAID mode choice you would abort the factory default. - jnicitaAspirantThank you, I did the OS reinstall and it booted. Still no LCD all of sudden, which is a bummer. But at least it has booted, lets see if it decides to turn off or enter tftp mode on its own tonight.
Once it booted, I looked at the logs, and they did show the turning off at X all the times that it did shutdown when attempting to turn it on while raidar said checking disks? Weird.
-John - mdgm-ntgrNETGEAR Employee RetiredMaybe the LCD or some other hardware in your unit has failed. Could also possibly be a failing PSU not supplying enough power. Or something else. Hardware can and does fail at any time. The systems covered by the Service Action had PSUs with a design flaw which meant they were much more likely to fail prematurely.
- jnicitaAspirantYeah, so I woke up to the same thing, device turned off on its own and when I go to power it back on, it turns on and looks like its booting and turns back off. I'm not going to play the same cat and mouse game trying to turn it off and on, I dug out my other NV+ and upgraded it from 4.1.9 to the 4.1.13 that the newer one was running and added 4 new drives to it, let it run all night, (its still on), now Im going to transfer the disks to this unit and see if the problem follows or not. I seem to remember that these devices really like to kernel panic and get hung up whenever a bad disk is encountered (although I don't suspect that, who knows, they are not the most reliable units in my opinion, Ive had nothing but problems with them once they get a few years old and out of warranty). We'll see, thanks for the input though, I wonder if I should just ebay a new PSU for the device, problem is, I want to make sure I get one that isnt one of the thousands that were built with a design flaw? Any suggestions? If I can get it to work correctly they are still a good deal, and seeing as what I remember paying for the diskless chassis, worth a 50.00 psu for sure.
Thanks again
-John - mdgm-ntgrNETGEAR Employee RetiredThe units not in the range of the Service Action shipped with PSUs that didn't have the design flaw. If you can still find the RND4PSU1 (unlikely) that shouldn't have the design flaw.
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