NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS totally locks up when trying to backup via USB
Running 6.5.1
Plug in newly formatted USB drive (1TB WD Red in drive dock that has been previously used successfully with RN104).
Create new backup job to the USB drive....start backup.....Readynas totally locks up (sorry didnt save the error on the LCD). No access to anything (admin,shares,ssh). Had to pull power to get it back
First attempt was with a NTFS formatted drive that I reformatted to EXT4 on the RN104
Second time was just using it as NTFS
Didnt try any more as the whole reason behind this was to backup the remaining few shares that I had not copied to my backup NAS before I needed to add a new disk to expand the volume and lose my old backup (basically I had my backup as JBOD and bought new disks to go toXRAID on the backup but got to the point where I needed to steal one of the old JBOD disks to expand my new XRAID volumn thereby losing my backup for a few days so wanted to use the remaining disks to re-backup the remainder)
I can send logs if needed
Martin
23 Replies
Replies have been turned off for this discussion
Logs would be good.
As you are not running beta firmware I've moved your post.
Logs sent....I pulled them shortly after the second total crash so you should have two instances of it hapeneing in there.
I also reformatted the USB disk between the two incidents.Its a WD RED 1TB disk (previously in the NAS) that I was using in a USB drive dock (which I previously have used some time ago repeatedly with a WD RED 3TB without incident)
Regards
Martin
Your NAS has been through a lot of firmware updates and was last factory reset on very old firmware.
Could you backup your data e.g. over SMB, and then once you have a good backup try a factory reset (wipes all data, settings, everything) with your disks in place and see if you still have the issue?
6.5.2 is out. Have you tried upgrading and does it work for you now?
I have encountered the same issue (with the same error message) when launching the backup job, the NAS runs OS 6.6.0. Any chance to get it solved in the near future?
Thank you.
Hi alcibiades,
This is already being worked at. If you are interested, there is beta firmware available for the USB issue.
ReadyNASOS 6.6.1-T230 (Beta 4)
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
