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schwalbenbengel's avatar
Nov 20, 2021

Readynas Ultra 6 stuck on Updating FW

Hi all,

 

I was trying to reinstall the Firmware 6.10.5 on my ReadynasUltra 6 Plus and now it is stuck in Booting... Updating FW.

I tried using the boot menu but that didn't help. OS Reinstall leads to the same problem.

 

Does anyone have an idea?

 

How can I accees USB recovery Mode? Might this be a solution?

8 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the ReadyNAS products. Most of the people who watch that forum are more likely to have experience with NAS products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/New-ReadyNAS-Users-General/bd-p/readynas-general


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.

  • Have you had any warnings in the log or via email that the OS (root) volume is filling up?  An OS update needs space to work, and a too-full OS partition can cause a failure to update.

     

    How much RAM does your Ultra have?  We recommend at least 2GB for OS6.  And while I'm not aware that 6.10.5 has now crossed the threshold that it's necessary, it could be a factor.

     

    A USB recovery re-writes what's in flash, which then still has to be written to the drives.  Trying it could cause more harm than good, especially if the OS volume is too full.

     

    I recommend you remove all drives (with power off), labeling them so you can put them back in the same order, then use a scratch drive you don't care about the content and see if the NAS can initialize the OS on it.  If it can, than USB recovery isn't the solution.  If it can't, then do the USB recovery with the scratch drive still in it.  Once you can get a valid 6.10.6 volume on it, swap the original drives back, again with power off.

     

    If the NAS has no issue creating a volume on the scratch drive, then the problem is with your volume (the OS one, most likely), not the NAS hardware.  You can come back here for more help foir that situation, but getting by that is a lot trickier.  Note that it's unlikely that the upgrade itself is mainly responsible for an issue with your OS volume, it just pointed out an issue already there or was the last straw in an already vulnerable situation.

    • schwalbenbengel's avatar
      schwalbenbengel
      Aspirant
      Than you very much for the reply.
      It worked with disk 1 removed. It booted properly and I could reattach disk 1.

      Another problem is that I can’t install any applications since a while. Restore the settings could help, but the data is away then…
      Any idea?

      Excuse my English - I’m from Germany
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        schwalbenbengel wrote:
        Another problem is that I can’t install any applications since a while.

        Have you checked for a full root partition?

         

        What have you tried to install?

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