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soapbox55's avatar
May 25, 2017
Solved

RN-102 User account cannot access shares over SMB.

I have a ReadyNAS 102 that has a share on it called "Files". The permissions of "Files" are set to allow read/write access to everyone in the user group, the admin account, my local user account (on the NAS), and the readycloud user. 

 

Permissions.PNG

 

 

But when I try to access the share using my local user account (on the NAS) from Windows Explorer (under Windows 10 pro, Windows 10 home, and Windows 7 home) I am denied access with the correct credentials.

 

Login.PNG

 

I am able to access the share via FTP using filezilla with the same credentials and permission settings and everything works as expected. The problem is only with SMB.


  • soapbox55 wrote:

     

    I attempted to create a new account to test logging in with and it worked with that. Should I attempt to delete my account and re-add it with the same user/pass?


    Sounds like a good next step.

     

    If you use the home folder, make sure you copy the contents first.

9 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Is the NAS in the same windows workgroup as the two PCs?

     

    Also, did you try using net use (running cmd)?

    net use * /delete

    net use t: \\nas-ip-address\FILES /user:username password

    • soapbox55's avatar
      soapbox55
      Guide

      They are both on the same default workgroup, "WORKGROUP".

       

      I tried net use * /delete and it returned:

      "There are no entries in the list".

       

      I tried the second command and got:

      System error 5 has occurred.

      Access is denied.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        soapbox55 wrote:

         

        I tried net use * /delete and it returned:

        "There are no entries in the list".

         

         


        That is not a problem, it just means there were no open SMB connections.


        soapbox55 wrote:

        They are both on the same default workgroup, "WORKGROUP".

         

         


        The NAS also?

         


        soapbox55 wrote:

         

        I tried the second command and got:

        System error 5 has occurred.

        Access is denied.


        Does this also happen when you use "admin" for the username (and of course the NAS admin password)?  

         

        Also, check to see that the system time on the NAS and the PCs are syncd.

         

        What version of windows are you running?

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