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[RN102] Lost access to admin page
Hello, I don't remember what I did prior to this happening, but I am unable to access the admin page. I receive a connection denied whenever I try to SSH or access the admin page GUI. I have tr...
There's lots of posts about this in the forum.
colinby59 wrote: Hello,
I'm having the same problem as a number of other people. I installed and removed an app in OS version 6.2.2 and now can't access the web interface although all of the shares are available and RAIDar shows everything healthy. I've reinstalled the OS but this hasn't helped and I don't have SSH enabled.
What do I need to do to fix this?
Thanks
Colin
You can
(a) contact Netgear support via email (support.netgear.com). They should fix it remotely w/o charge.
(b) easily fix it yourself if you have ssh enabled.
(c) if you have a scratch disk, there is a way to bootstrap 6.2.3 onto your existing hard drives w/o loss of data. That would restore web ui access.
(d) if you have a full backup, you could also do a factory reset, and then reload the data onto the NAS.
(a) or (c) are your easiest options. Someone from Netgear might also PM you here, and offer to help directly.
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