Forum Discussion

Guide

Dec 07, 2015

Solved

RN102 will not upgrage firmware

I have a 102 running 6.2.5. I had tried (multiple times and methods) to upgrade to 6.4 without luck. After the reboot it is back to 6.2.5 with no errors in the log file. I also tried installing the Netgear APP to deal with the checksum, but it would also not load.

Now I tried 6.4.1 with the same results. My other Readynas units have upgraded w/o any issues.

Any ideas out there ?

Paul

Installation & Upgrade

tec-man
Apr 26, 2016
I got my PM from a Netgear Tech/Engineer. After a few back and forths, he remoted into my ReadyNAS and was able to force an upgrade.

Great support solving the problem. Hopefully he will get a hold of you and do same.

Paul

21 Replies

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BrianL2
NETGEAR Employee Retired
Dec 07, 2015
Hi tec-man,

Welcome to the community!

Are you doing the automatic or manual Firmware update? Perhaps use a different computer or web browsers.

Kind regards,

BrianL
NETGEAR Community Team
- mdgm-ntgr
  NETGEAR Employee Retired
  Dec 07, 2015
  If that does not resolve it, have you checked the contents of initrd.log?
  
  Does it show that the update failed?
  - tec-man
    Guide
    Dec 08, 2015
    I have tried both manual and auto updating. Also the log shows rebooting and background task starting. No errors of any type.
    
    paul