HI,My RN104 stopped communicating and after I verified that it was ON but not answering I looked at the front display and all the unit said was do_exit+8d8. It was non-responsive to the power button, so I had to pull the power at the cord. Google has nothing on this except as a possible seg fault in linux. Whats wrong and whats the fix? My most recent change (yesterday) was to bind the 2 ethernet interfaces together. Else no other changes.

Which teaming mode are you using? Which services and apps are you running? Can you send me your logs (see the Sending Logs link in my sig)?

Logs sent. Corrections and additional information:the same error display was just found with a shutdown I ordered just this eve. So the seg fault err shows as the box goes down and prevents it from going up until power is pulled and re-applied. The OS is 6.4.2 not .2.4 as typed originally. Teaming was adaptive load balancing, but I'm going to try changing it to Round-robin and see if it still crashes at shutdown. Only apps running are SMB Plus and Log Analyzer.Services are mostly file sharing (SMB, DLNA) and AV is currently Off as all the sharing is intranet only with me a the sole user.

If changing the teaming mode doesn't resolve it you may wish to try disabling Jumbo Frames as well.

I spent almost 3 months getting FW 6.4.2 fixes to include proper support for Jumbo Frames (at 9216) on the RN104. I'm the party that got that code changed (withouout teaming). I'll be darned if I'll un-do that or that the dev's would like such a result. Now if it's broken in teaming, that's news. Side note: with Round-Robin, and jumbo at 9216 my RN204 is fine and not seg fault's at shutdown. Odd, eh?

after a change to Round-robin, it appears the seg-fault (?) still happens at shutdown, regardless which of these 2 teaming modes. So it appears Jumbo Frames with teaming on the 104 is not happy. And it's OK on the 204. I would like to request a ticket be opened for a fix to the code. Really. Thanks,Jeff

RN104 crashed with kernal seg-fault or ???

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mdgm-ntgr
NETGEAR Employee Retired
Feb 15, 2016
Which teaming mode are you using?

Which services and apps are you running?

Can you send me your logs (see the Sending Logs link in my sig)?
- Jeff_D
  Aspirant
  Feb 15, 2016
  Logs sent.
  
  Corrections and additional information:
  the same error display was just found with a shutdown I ordered just this eve. So the seg fault err shows as the box goes down and prevents it from going up until power is pulled and re-applied.
  
  The OS is 6.4.2 not .2.4 as typed originally.
  
  Teaming was adaptive load balancing, but I'm going to try changing it to Round-robin and see if it still crashes at shutdown.
  
  Only apps running are SMB Plus and Log Analyzer.
  Services are mostly file sharing (SMB, DLNA) and AV is currently Off as all the sharing is intranet only with me a the sole user.
  - mdgm-ntgr
    NETGEAR Employee Retired
    Feb 15, 2016
    If changing the teaming mode doesn't resolve it you may wish to try disabling Jumbo Frames as well.
HelloGear
Aspirant
Mar 29, 2016
Hello.

I encountered exactly the same error message "do_exit+8d8" shown on the front display.
It first happend when I upgraded the firmware to OS 6.4.2.
Since then, whenever I try to shutdown my RN104, I always see the error message and the shutdown cannot be completed by any means.
Once it happens, I cannot boot my RN104 in a normal way; I always have to boot it via Normal mode of the Boot Menu.
Although I cannot successfully shutdown my RN104 as described above, I can successfully reboot it from the admin web page.

In my case, it has nothing to do with teaming.

Thank you in advance for your help.
- StephenB
  Guru - Experienced User
  Mar 29, 2016
  I suggest sending in your logs ( http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-readynas-community-moderators%3F )
  
  Alos PM kohdee and mdgm-ntgr, asking if they can take look (include a link to this thread and the subject line of your log email).
  - HelloGear
    Aspirant
    Mar 29, 2016
    A log file sent by email.
    Thank you.