I have a RN102 and two RN104s. When I updated them to 6.4.0, two of them work perfect and the UI through the web browser is snappy and responsive. My other 104 seems really sluggish and when you click on the "Check for firmware updates" it just sits there for a few seconds and does nothing.... The other RN's immedietly respond saying "firmware is up to date, etc". There are other areas of the UI that are sluggish as well, this is just the best example... Also when 6.4.1 came out, all other RN's prompted me to upgrade the second they booted up. The slow one did not... I even clicked the button again nothing.... Is there a way to wipe out the firmware and fix this issue w/o losing my RAID or data on the drives????

Likely btrfs-cleaner is finding a lot to do on the slow RN104. It should complete eventually, but if you have ssh enabled, you can cancel it. Though I think I'd try a manual 6.4.1 install first. Download it from the website, extract the image from the zip file, and install it from system->settings. If you have the antivirus service enabled, turn it off before you upgrade. There's a performance issue there, which Netgear is working on.

Sorry... I didnt get a word you just said... LOL

Neccros wrote: Sorry... I didnt get a word you just said... LOL Tell me what step below you don't understand (a) disable the antivirus service on the RN104 if it is running. (b) download 6.4.1 zip file for arm from Negear's web site. (c) extract the 6.4.1 image from the zip file (d) go into the web ui, choose system->settings, and click the "install firmware" button under "manual install firmware" (e) choose the 6.4.1 image file when prompted, and follow the rest of the steps it prompts for.

I did all this... and I never used the Antivirus... This is why I am posting here... I figured going from 6.4.0 to 6.4.1 would fix the issue but it didnt

Neccros wrote: I did all this... and I never used the Antivirus... This is why I am posting here... I figured going from 6.4.0 to 6.4.1 would fix the issue but it didnt Your initial post left the impression that the slow NAS was running 6.4.0, and nothing was said about antivirus. One suggestion (just posted on a different thread) is to install 6.4.1 manually again on the slow NAS. That poster found that doing so solved his performance problem.

RN104 Slow UI after 6.4 update | NETGEAR Communities

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StephenB
Guru - Experienced User
Dec 09, 2015
Likely btrfs-cleaner is finding a lot to do on the slow RN104. It should complete eventually, but if you have ssh enabled, you can cancel it.

Though I think I'd try a manual 6.4.1 install first. Download it from the website, extract the image from the zip file, and install it from system->settings. If you have the antivirus service enabled, turn it off before you upgrade. There's a performance issue there, which Netgear is working on.
- Neccros
  Aspirant
  Dec 09, 2015
  Sorry... I didnt get a word you just said... LOL
  - StephenB
    Guru - Experienced User
    Dec 09, 2015
    Neccros wrote:
    
    Sorry... I didnt get a word you just said... LOL
    
    Tell me what step below you don't understand
    
    (a) disable the antivirus service on the RN104 if it is running.
    
    (b) download 6.4.1 zip file for arm from Negear's web site.
    
    (c) extract the 6.4.1 image from the zip file
    
    (d) go into the web ui, choose system->settings, and click the "install firmware" button under "manual install firmware"
    
    (e) choose the 6.4.1 image file when prompted, and follow the rest of the steps it prompts for.
- gallenri
  Aspirant
  Feb 05, 2016
  I have also experienced the same problems as described here after the upgrade to firmware 6.4.1 on all our 4 RN104, without Anti-Virus, no "apps" installed. Shared files/folders were very slow over local network.
  
  Cold restart, stop + start, has not solved.
  
  Instead the manual reinstall has solved the problem, and all 4 RN104 are back fast as before.
  
  Thanks for the solution.
  - Neccros
    Aspirant
    Feb 05, 2016
    How do you do the manual upgrade??? Got a link?

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RN104 Slow UI after 6.4 update

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