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Forum Discussion
owex
Dec 18, 2016Aspirant
RN10400 led blink/flash but nothing more :(
Hello,
I just received a RN10400, it had no hdd inside and no power adapter .
I buyed a power adapter and I putin a hdd
When I connect the power adapter to the rn10400 ..... for couple of seconds, the "power button" led flash quick , then it continue to flash "normal" ........forever . I checked with my router the ip adress of the NAS , it responded to ping ...but it does not accept any connection with a web browser ..... if there is a display on this machine ..... mine is not working .
If anyone can guide what and how to do to make it work, I would really apreciate it !
My item is this :
I opened the NAS and fixed the display . Everything works now
thank you all
15 Replies
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- StephenBGuru - Experienced User
owex wrote:
I just received a RN10400, it had ... no power adapter ... if there is a display on this machine ..... mine is not working .
Did you purchase it new, or did you buy it used?
If you purchased new, it should have had the power adapter. In that case you should contact Netgear support at my.netgear.com, or (likely better) return it to the seller in exchange for a complete and working unit. Even if you purchased used, you should probably contact the seller.
You could try installing RAIDar in a PC, and see what status it gives you. You can download RAIDar here: http://kb.netgear.com/20684/ReadyNAS-Downloads?cid=wmt_netgear_organic#raidar
Note that if the disk you inserted was formatted, the system will not do the factory install. So you either need to zero the disk, or use the factory default procedure on page 27-28 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
That procedure does require a working LCD though.
- owexAspirantThank you for your answer . Of course I didn;t buy it new . I buyed it like it is without trying it or smtg . it was a "what you see is what you get for this price" , and I buyed it .I have a power adapter ( 12V 7.5Ah ) and as I said power button led is blinking . However power button is not working. no matter how often or long I press it .... it does not turn off the nas . when I am giving power is starts and that's it .I'll get a hdd and zero it , then I'll put it inside , install RAIDar software and will let you know if any progress is made .Thank you so far for your advices , I really appreciate it !
- FramerVNETGEAR Employee Retired
Hi owex,
Just would like to verify if you were able to get a hard drive installed?
Regards,
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