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DarkSideRC's avatar
DarkSideRC
Aspirant
Aug 20, 2022

RN214 Reset to factory default stuck at 65% since 8h

RN214 with 2x 4tb HDD Seagate, RAID 1

 

After an electricity shutdown, my NAS can't reboot.

 

I made an image the disks and I save my data with ReclaiMe File Recovery  on a valid Disk

 

Then i put back the 2 4TB HDD in the nas and boot with restore to factory default option.

 

After a litle amount of time it went to 65%, but now it seems to be stuck at this level (for 8hours now). I heard disk still working.

 

Is it normal ?

May I do womething ?

 

Thkls

11 Replies

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  • No, it's not normal that it gets stuck and 2 4TB drives should take more than a few hours to sync.  It sounds as if one of the drives has errors.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        DarkSideRC wrote:

        What is the best way to solve this ?


        I suggest testing the disks with Seatools in a Windows PC.

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