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Forum Discussion
Shares not showing on Readycloud after 6.7.4 upgrade
After the 6.7.4 upgrade the folder shares aren't showing on Readycloud and on Windows app devices say Offline.
Same on two PC's on differnet Networks
10 Replies
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Hello clinford,
Please confirm if ReadyCloud is still enabled. Also, are you getting same results when connected via ReadyCloud portal?
Regards,
Hi JennC,
On the portal is says online but "no volumes or USB disks". On the Windows App is says offline. This is the same from multple machines.
I have rebooted the NAS and site Router but still the same.
Thanks Chris.
Hello clinford,
Please check on the admin page's Cloud > ReadyCloud if it has your myNetgear account set as "signed in as". If so, please get to Accounts > Cloud Users and see if that is listed under name and email address.
Regards,
Hello clinford,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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