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Strange issue. My Sparc unit thinks it's an x86?
I was trying to get RN Photos working a few days/weeks ago, but in doing so hit a problem. Namely this:
Uploaded with ImageShack.us
I had some time today, so sat down to look at this again, but it seems I'm getting this error on all addons I try to install? (Yes, I'm trying to install SPARC based addons)
AFAICT, everything is working fine. Backups run, NZBGET runs, I can access via Frontview, FTP, SCP, and Explorer. Print jobs run fine too.
I've disabled pretty much all I can in Frontview, same error still appears.
I've tried to reinstall the 4.17FW but as expected now, the same error appears. (Via Frontview this is.)
I have yet to try a push of the reset button on the rear, with the 5 second press of the power button. (I'm guessing this performs the same task as a Frontview FW install?) Physically access to the device is not easy, and I only want to go down this route if absolutely necessary.
I have SSH access.
Advice and tips welcome please! :)
Apologies if this is in the wrong section, I wasn't sure where it should be.
Uploaded with ImageShack.us
I had some time today, so sat down to look at this again, but it seems I'm getting this error on all addons I try to install? (Yes, I'm trying to install SPARC based addons)
AFAICT, everything is working fine. Backups run, NZBGET runs, I can access via Frontview, FTP, SCP, and Explorer. Print jobs run fine too.
I've disabled pretty much all I can in Frontview, same error still appears.
I've tried to reinstall the 4.17FW but as expected now, the same error appears. (Via Frontview this is.)
I have yet to try a push of the reset button on the rear, with the 5 second press of the power button. (I'm guessing this performs the same task as a Frontview FW install?) Physically access to the device is not easy, and I only want to go down this route if absolutely necessary.
I have SSH access.
Advice and tips welcome please! :)
Apologies if this is in the wrong section, I wasn't sure where it should be.
26 Replies
Replies have been turned off for this discussion
- Your NAS does not think it's x86.
The add-on file may be incomplete or corrupt. Try downloading it via SSH using wget, copying it to your client computer then installing it via Frontview.
cd /c/backup
wget addon_URL
So you've tried rebooting the NAS?
What's the output of the following:
ls -la /tmp mdgm wrote: Your NAS does not think it's x86.
No, I didn't mean literally. :shock: Just having a joke is all.
So you've tried rebooting the NAS?
What's the output of the following:
ls -la /tmp
Yes NAS been rebooted.drwxrwxrwt 5 root root 16384 2011-07-11 20:20 .
drwxr-xr-x 27 admin admin 16384 2011-07-11 17:22 ..
-rwxr-xr-x 1 admin admin 3473 2010-02-07 18:58 action.php
drwxr-xr-x 2 root root 16384 2011-06-22 00:25 addons
-rw-r--r-- 1 root root 0 2011-04-11 18:26 backup_002_copy.log.1
-rw-r--r-- 1 admin admin 11472 2011-06-09 00:06 Backup10787
-rw-r--r-- 1 admin admin 11496 2011-06-09 00:06 Backup10792
-rw-r--r-- 1 admin admin 11465 2011-06-09 00:06 Backup10796
-rw-r--r-- 1 admin admin 11442 2011-06-09 00:06 Backup10802
-rw-r--r-- 1 admin admin 11614 2011-06-09 00:06 Backup10804
-rw-r--r-- 1 admin admin 11623 2011-06-17 04:05 Backup1855
-rw-r--r-- 1 root root 210940 2011-07-11 16:49 config.zip
-rw-r--r-- 1 root root 12 2011-04-09 17:08 .dhcp_server
-rw-r--r-- 1 root root 0 2011-07-11 20:20 errors_001.log
-rw-r--r-- 1 root root 0 2011-07-11 00:38 errors_002.log
-rw-r--r-- 1 root root 0 2011-07-11 20:10 errors_003.log
-rw-r--r-- 1 root root 65 2011-07-11 00:18 errors_004.log
-rw-r--r-- 1 root root 65 2011-07-11 00:58 errors_005.log
-rw-r--r-- 1 root root 65 2011-07-11 20:05 errors_006.log
-rw-r--r-- 1 root root 65 2011-07-11 20:15 errors_007.log
-rw-r--r-- 1 root root 65 2011-07-11 00:53 errors_008.log
-rw-r--r-- 1 root root 65 2011-07-11 00:13 errors_009.log
-rw-r--r-- 1 root root 65 2011-07-11 18:05 errors_010.log
-rw-r--r-- 1 root root 65 2011-07-11 00:28 errors_011.log
-rw-r--r-- 1 root root 65 2011-07-11 00:33 errors_012.log
-rw-r--r-- 1 root root 65 2011-07-11 00:28 errors_013.log
-rw-r--r-- 1 root root 65 2011-07-11 00:48 errors_014.log
-rw-r--r-- 1 root root 65 2011-07-11 00:08 errors_015.log
-rw-r--r-- 1 root root 0 2011-07-11 00:18 errors_016.log
-rw-r--r-- 1 root root 0 2011-07-11 00:18 errors_017.log
-rw-r--r-- 1 root root 0 2011-07-11 00:33 errors_018.log
-rw-r--r-- 1 root root 0 2011-07-11 00:13 errors_019.log
-rw-r--r-- 1 root root 0 2011-07-11 00:44 errors_020.log
-rw-r--r-- 1 root root 11563 2010-05-25 17:01 evdns.3
-rw-r--r-- 1 root root 17705 2010-05-25 17:01 event.3
-rwxr-xr-x 1 root root 45502 2010-05-25 16:56 event_rpcgen.py
-rw-rw-r-- 1 admin admin 93 2011-04-21 01:18 .htaccess
drwxrwxrwt 2 root root 16384 2011-04-10 00:14 .ICE-unix
-rwxr-xr-x 1 root root 220129 2010-05-25 16:55 libtool
-rw-r--r-- 1 root root 821 2011-05-25 03:07 netatalk1476
-rw-r--r-- 1 root root 821 2011-05-26 01:40 netatalk25346
-rw-r--r-- 1 root root 821 2011-07-11 17:21 netatalk32646
-rw-r--r-- 1 root root 821 2011-06-17 03:52 netatalk5106
-rw-r--r-- 1 root root 821 2011-06-23 00:51 netatalk5614
-rw-r--r-- 1 root root 821 2011-05-23 00:38 netatalk977
-rw-r--r-- 1 root root 62341120 2010-11-10 01:12 RAIDiator-4.1.7
-rw-r--r-- 1 root root 2619 2011-06-22 00:25 services
-rw-r--r-- 1 root root 2119 2011-05-20 13:22 settings_empty.json
-rw-r--r-- 1 root root 2063 2011-05-20 13:22 settings.json
-rw-r--r-- 1 root root 90624 2010-06-18 20:27 Thumbs.db
-rw-r--r-- 1 root root 180224 2010-05-08 10:31 typescript
-rw-r--r-- 1 admin admin 62341120 2011-07-11 17:12 update_file
drwxrwxrwt 2 root root 16384 2011-04-10 00:14 .X11-unix
WGET gives the same error I get everytime I try this, no matter what the addon, whether it's stored locally or whether I've downloaded it direct from Netgear. The error is what I've posted above.- It seems you may be trying to update to 4.1.7 at the moment. You can't install any add-ons when you're updating the NAS firmware.
What does the following look like?:
ls -la /
Also is there anything in the /tmp/addons folder? mdgm wrote:
What does the following look like?:
ls -la /
Also is there anything in the /tmp/addons folder?
No, I'm not updating at the moment. That's either leftover from this afternoon, or from when I just ran WGET again.total 401
drwxr-xr-x 27 admin admin 16384 2011-07-12 00:18 .
drwxr-xr-x 27 admin admin 16384 2011-07-12 00:18 ..
lrwxrwxrwx 1 root root 16 2011-04-08 14:54 addons-config -> /c/addons-config
lrwxrwxrwx 1 root root 9 2011-04-07 13:31 backup -> /c/backup
drwxr-xr-x 2 root root 16384 2011-07-12 00:16 bin
drwxr-xr-x 2 root root 16384 2011-06-05 23:20 Browser
drwxrwxrwx 23 root root 16384 2011-06-30 16:33 c
drwxr-xr-x 3 admin admin 16384 2011-04-07 13:31 .Dekoh
drwxr-xr-x 9 root root 32768 2011-07-12 00:16 dev
lrwxrwxrwx 1 root root 10 2011-04-11 17:43 Drivers -> /c/Drivers
drwxr-xr-x 58 root root 16384 2011-07-12 00:17 etc
drwxr-xr-x 6 root root 16384 2010-11-06 01:47 frontview
lrwxrwxrwx 1 root root 15 2011-04-10 14:12 GamesConsole -> /c/GamesConsole
lrwxrwxrwx 1 root root 17 2011-04-10 14:15 GigabyteBackup -> /c/GigabyteBackup
drwxrwsr-x 3 root root 16384 2011-04-07 13:22 home
drwxr-xr-x 2 root root 1024 2011-07-12 00:16 initrd
-rw-r--r-- 1 root root 0 2011-07-12 00:16 .init_start
lrwxrwxrwx 1 root root 14 2011-04-10 14:15 IntelBackup -> /c/IntelBackup
lrwxrwxrwx 1 root root 16 2011-04-10 14:12 LaptopBackups -> /c/LaptopBackups
drwxr-xr-x 2 root root 16384 2011-04-08 14:43 Led
drwxr-xr-x 7 root root 16384 2011-04-08 14:41 lib
drwx------ 2 root root 16384 2002-07-15 21:57 lost+found
lrwxrwxrwx 1 root root 8 2011-04-07 13:31 media -> /c/media
drwxr-xr-x 2 root root 16384 2002-02-08 22:23 mnt
drwxr-xr-x 2 root root 16384 2011-04-08 23:44 Monitor
lrwxrwxrwx 1 root root 16 2011-04-10 14:15 NetbookBackup -> /c/NetbookBackup
drwxr-xr-x 4 root root 16384 2011-05-26 00:34 opt
dr-xr-xr-x 55 root root 0 2003-12-01 12:00 proc
drwxrwxrwt 2 root root 0 2011-07-12 00:53 ramfs
drwxr-xr-x 2 root root 16384 2011-05-14 14:29 Remote
-rw------- 1 root root 1024 2011-04-07 13:34 .rnd
drwx------ 4 root root 16384 2011-05-26 00:34 root
lrwxrwxrwx 1 root root 11 2011-04-10 14:12 SatFiles -> /c/SatFiles
drwxr-xr-x 2 root root 16384 2011-04-07 13:23 sbin
lrwxrwxrwx 1 root root 11 2011-06-23 01:06 snapshot -> /c/snapshot
lrwxrwxrwx 1 root root 11 2011-04-10 14:12 Software -> /c/Software
-rw-r--r-- 1 root root 2 2011-07-12 00:16 .sync_start
drwxr-xr-x 11 root root 0 2003-12-01 12:00 sys
drwxrwxrwt 5 root root 16384 2011-07-12 00:17 tmp
drwxrwxrwt 2 root root 40 2011-07-12 00:15 USB
drwxr-xr-x 12 admin admin 16384 2008-01-31 23:40 usr
drwxr-xr-x 17 root root 16384 2008-09-20 12:42 var
lrwxrwxrwx 1 root root 11 2011-05-23 00:38 VMFolder -> /c/VMFolder
lrwxrwxrwx 1 root root 10 2011-04-08 14:54 webroot -> /c/webroot
lrwxrwxrwx 1 root root 12 2011-05-13 00:42 WebServer -> /c/WebServer
lrwxrwxrwx 1 root root 11 2011-04-10 14:12 Xtreamer -> /c/Xtreamer
lrwxrwxrwx 1 root root 7 2011-04-19 00:59 Zero -> /c/Zero
/Tmp/addons is empty- Well I'd suggest you do
cd /tmp
rm RAIDiator-4.1.7
rm update_file
chmod 1777 /tmp
chown admin:admin /tmp
Then I'd reboot the unit using Frontview and then attempt to install the add-on again (I'd suggest downloading the add-on using wget). - Thanks. Will give it a try, WGET grabbing the FW again.
- I suggested downloading the add-on using wget. It's possible that the copy of the Photos add-on you have downloaded is incomplete or corrupt.
mdgm wrote: I suggested downloading the add-on using wget. It's possible that the copy of the Photos add-on you have downloaded is incomplete or corrupt.
All addons give the same message, even a FW reinstall.- It sounds like there may be a permissions problem with the /tmp folder (just a guess). Doing the chown and chmod commands suggested above perhaps with the recursive option (-R) specified could perhaps be worth a try.
A firmware re-install requires powering down the NAS and using a paperclip. Installing firmware over the top of itself via Frontview is not a true firmware re-install. It may fix some problems, but not as many. - The error message means that the checksum in the addon's header is not matching the checksum of the addon's image. I'd suggest downloading the addon to the NAS and running md5sum on the addon file. Feel free to post the output here and we'll know for sure if the file is corrupted. Once that is established, we can move forward from there.
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