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Forum Discussion
Ultra2+ not fully visible in Raidar and no Frontview Access
Hi,
we are having an Ultra2+ with 2 Drives (Mirror). Data access to the shares is working fine. Pinging the NAS works fine. I recently noticed that I can´t access the NAS by Browser, because Frontview is not showing up. Raidar shows the MAC, hostname an IP. But not the modell or any disks. It says "booting" all the time.
I then restarted the NAS and Raidar showed all infomation, while the NAS was doing the filesystem check or initial booting. After that Raidar shows again only MAC, IP, hostname... NAS is up and I have access to the shares again, but no Frontview. I tryed to ssh to the NAS as well (ssh worked) but the connection is refused.
Any idea what happend to the NAS ? Do I need to do a factory reset (After backup) or is there a better way to handle this?
Thanks in advance!
Greetings
Toby
we are having an Ultra2+ with 2 Drives (Mirror). Data access to the shares is working fine. Pinging the NAS works fine. I recently noticed that I can´t access the NAS by Browser, because Frontview is not showing up. Raidar shows the MAC, hostname an IP. But not the modell or any disks. It says "booting" all the time.
I then restarted the NAS and Raidar showed all infomation, while the NAS was doing the filesystem check or initial booting. After that Raidar shows again only MAC, IP, hostname... NAS is up and I have access to the shares again, but no Frontview. I tryed to ssh to the NAS as well (ssh worked) but the connection is refused.
Any idea what happend to the NAS ? Do I need to do a factory reset (After backup) or is there a better way to handle this?
Thanks in advance!
Greetings
Toby
9 Replies
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- The SSH user is 'root'. If you attempt to login as root can you login?
Your 4 GB OS partition is probably full.
No, a factory default should not be necessary for this problem. - Unfortunately this does not work. When I try to login via putty it says "Network error: Connection refused". I don´t come to the login promt... it seems that ssh is not working any more. But I´m sure I used it before. What does 4GB OS partition mean ? Who do I fix this ?
- There is a 4 GB partition on which the OS is stored. A log file that grew too quickly or something like that might have filled it.
The ReadyNAS boots up off off the hard drives (from the OS partition). Logs are stored there, along with some add-on data (in particular ReadyDLNA's SQL database). As the OS partition fills up, the NAS starts misbehaving, and eventually will lock up.toby wrote: ...What does 4GB OS partition mean ? Who do I fix this ?
If you had caught it sooner, you could have deleted the system and backup logs from frontview, and installed an add-on that moves the ReadyDLNA database to the data volume.
Try an on-line support request at support.netgear.com. This is something they can fix remotely pretty easily. You'd need to give them access to the NAS and boot it up in tech support mode.- Thanks guys, I´m doing an actual backup right now. After that I will see. Still wondering that there is no warning or anything and no mechanism to prevent this. We are using the NAS only as a fileserver and I shutdown all other services if I remember correctly. Anyway, at least I can still access the shares.
- Without looking at your OS partition one could only speculate as to what might have happened on your system and if the OS partition is full what might have filled it up.
Agreed. The idea that the OS partition is full is just a guess at this point.mdgm wrote: Without looking at your OS partition one could only speculate as to what might have happened on your system and if the OS partition is full what might have filled it up. - Turns out in this case the OS partition wasn't full but rather there was a file called /var/log/frontview rather than a folder. Removing the file and doing an OS Re-install resolved the issue.
- Yes, that´s right. Thanks to mdgm to have a look at this. Funnywise I found that all folders in /var/log turned into files. Permissions and Ownership stayed the same as before, but they all were files... I deleted all of them, created folders and now the logs a written into the folders again like it should be. Still a puzzle how this might happen and not 100% sure it´s all right now, so I might to an Factory Reset anyway.
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