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Forum Discussion
vikas027
Apr 21, 2016Aspirant
Unable to access RN10200 (solved after some issues)
Hello Everyone,
I had powered off my NAS for 3-4 days and now when I powered it on, I was unable to access the admin page https://192.168.2.5/admin/ or any share, but the NAS was ping-able.
I am ruling out network, laptop/desktop, browser, OS, etc issues since I had tried with different systems and browsers. Even, recycled NAS and plugged/unplugged cables in vain.
~$ ping -c 3 192.168.2.5 PING 192.168.2.5 (192.168.2.5): 56 data bytes 64 bytes from 192.168.2.5: icmp_seq=0 ttl=64 time=52.345 ms 64 bytes from 192.168.2.5: icmp_seq=1 ttl=64 time=3.090 ms 64 bytes from 192.168.2.5: icmp_seq=2 ttl=64 time=3.716 ms --- 192.168.2.5 ping statistics --- 3 packets transmitted, 3 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 3.090/19.717/52.345/23.073 ms ~$ nmap 192.168.2.5 Starting Nmap 7.11 ( https://nmap.org ) at 2016-04-21 22:37 AEST Nmap scan report for 192.168.2.5 Host is up (0.042s latency). Not shown: 992 closed ports PORT STATE SERVICE 80/tcp open http 3128/tcp open squid-http 4443/tcp open pharos 7676/tcp open imqbrokerd 8000/tcp open http-alt 8001/tcp open vcom-tunnel 8080/tcp open http-proxy 8443/tcp open https-alt Nmap done: 1 IP address (1 host up) scanned in 1.79 seconds ~$
I visited http://readycloud.netgear.com and it started updating some firmware after which my NAS was available only under that portal. Then, I got a prompt to upgrade the firmware to v6.4.2 and things started looking good after a reboot.
The only issue I had was that SMB service was off after a reboot, which I had to manually enable it.
Now, that my issue is resolved after few hiccups, I am just curious to know if this process is normal or could I do something to streamline/avoid this.
nmap output after the issue got resolved
~$ nmap 192.168.2.5 Starting Nmap 7.11 ( https://nmap.org ) at 2016-04-21 23:40 AEST Nmap scan report for 192.168.2.5 Host is up (0.011s latency). Not shown: 989 closed ports PORT STATE SERVICE 21/tcp open ftp 80/tcp open http 111/tcp open rpcbind 139/tcp open netbios-ssn 443/tcp open https 445/tcp open microsoft-ds 548/tcp open afp 2049/tcp open nfs 3128/tcp open squid-http 8080/tcp open http-proxy 8200/tcp open trivnet1 Nmap done: 1 IP address (1 host up) scanned in 0.30 seconds ~$
Regards,
Vikas
5 Replies
Replies have been turned off for this discussion
- BrianL2NETGEAR Employee Retired
Hi vikas027,
Welcome to the community!
Thank you for sharing your resolution to the issue that you've encountered. We also appreciate your contribution to the community.Though we're not sure what caused this issue on your device, if you could give us a copy of your complete system device logs, we might find something.Kind regards,BrianL
NETGEAR Community Team- StephenBGuru - Experienced User
vikas027 wrote:
Hi Brian,
I can't see a way to attach logs here.
That's because you are supposed to email them to Netgear. http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-readynas-community-moderators%3F
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