This issue has been going on for quite a while now, through multiple OS updates. Currently running ReadyNAS OS 6.7.4.I can't install or uninstall any new apps via the admin console. It seems to download them just fine, but when it's working through the actual installation process it tells me it's unable to install or uninstall the package.Mainly, I'm trying to update Plex. Even downloading from the Plex website and uploading via admin console, it says it can't install the package. I've tried restarting, I've tried waiting for the next OS upgrade... nothing. I've already backed up my database files with WInSCP (backed up my couchpotato settings as well, as that's been inoperable for a while) and if all else fails I'll manually install via command line... but I'd REALLY like to fix it the right way.

If you have an apt-get dependency problem after the update, it seems the app installer won't proceed with some installs. It's not surprising because you wouldn't not want to force an update which is not consistent. For plex if you installed vim on an earlier version that seems to be the cause because it has a dependency which doesn't automatically resolve. I say seems to be because I did encounter this but it still took some random effort to get past the problem and I don't konw what finally cleared it. See https://community.netgear.com/t5/Using-your-ReadyNAS/Plex-Broken-after-upgrade-to-6-7-3/m-p/1290476#M130617. More generally, when an install fails, if you can find the apps .deb file (sometimes left behind in /tmp), then from ssh you can try to install it using dpkg/apt-get. Apt-get will tell you about the dependency problem. Fix that then go back to the web and try the install again. If you never used ssh, then probably work with netgear support instead :-).

using the latest version of Chrome, but I've tried using Edge and IE as well. same result.

maroonwarrior71 wrote: using the latest version of Chrome, but I've tried using Edge and IE as well. same result. I asked because there was an issue with some browsers, where the source path of the upload was being sent through the APIs - which caused a failure, since the destination path on the linux system is what was needed. That's not an issue with Chrome though - I uploaded plex earlier this week, and it installed with no problem. I'm not seeing any recent threads from other users - there were certainly issues last October and November, but not much since.

right, I didn't see any threads either. Like I said though, this has been an issue for me since plex v.1.33.x.

Unable to install or uninstall any apps

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JediVision
Aspirant
Jul 14, 2017
ISSUES:
Unable to uninstall LogAnalyzer
Unable to browse follders in Admin Page

BACKGROUND:
Running Firmware 6.7.5 on a ReadyNAS 102. running RAID 1
MySQL Server 1.0.1 instaled but inactive

A day or so after upgrading to 6.7.5, I attempted an installation of LogAnalyzer 1.0.5 .
After installation the following error message now appears
"Share: Share rsyslog creation failed."

LogAnalyzer shows up on the installed app list.
Given the error, I attempted to uninstal LogAnalyzer but receive the following error:
"System: Cannot uninstall application LogAnalyzer."

QUESTION(S):
How can I remove LogAnalyzer?

How can I restore browsing from the Admin page?

Thanks in advance!
- JediVision
  Aspirant
  Jul 17, 2017
  As an update on my earlier post, I performed a system backup and then a Factory Default.
  - Marty_M
    NETGEAR Employee Retired
    Jul 18, 2017
    JediVision,
    
    Did factory defaulting the NAS address the concern?
    
    Regards,
    Marty_M
    NETGEAR Community Team
StephenB
Guru - Experienced User
Jun 27, 2017
What browser are you using?
- maroonwarrior71
  Aspirant
  Jun 27, 2017
  using the latest version of Chrome, but I've tried using Edge and IE as well. same result.
  - StephenB
    Guru - Experienced User
    Jun 27, 2017
    maroonwarrior71 wrote:
    
    using the latest version of Chrome, but I've tried using Edge and IE as well. same result.
    
    I asked because there was an issue with some browsers, where the source path of the upload was being sent through the APIs - which caused a failure, since the destination path on the linux system is what was needed.
    
    That's not an issue with Chrome though - I uploaded plex earlier this week, and it installed with no problem.
    
    I'm not seeing any recent threads from other users - there were certainly issues last October and November, but not much since.

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Unable to install or uninstall any apps

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