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jdou's avatar
jdou
Aspirant
Aug 25, 2018
Solved

Unable to Sych NAS and access some folders

Hi,

I have already posted  this query a couple of days ago but apparentely it was lost somewhere since I cannot find it and have received any replies.

My NAS  RN10400 has been active for the last four years but recently when I treid to back up some folders from my laptop, none were trasnferred onto it giving me the attached error mesage. I tried transferring a file between folders and the operation couldn't take place. So although I can download files and folders from the system, I am unable to update anything. I've also noticed that some fodler have become unaccessible albeit I believe that some are empty ones.

There is still plenty of speace of the system and there is no indication that there is any damaged disk.

Any help would be graetly appreciated.


  • jdou wrote:

     

    Don't think it is read-only mode. The only think I have done whne this issue cropped up was that I had my router changed. 


    Well, if the system encounters file system errors, it will put the volume into read-only status on it's own (to protect your data).

     

    If the NAS has a new IP address as a result of the router change, then it is also possible that this is a windows credential issue.  So you could try going in the Windows Credential Manager.  Delete any existing credentials for the NAS and create new ones.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The share name is DELL-PC-Desktop?

     

    Have you looked in the admin web ui?  Start by looking in the log for errors.  I'm wondering if your volume is in read-only mode.  The LCD panel might also give you some info.

    • jdou's avatar
      jdou
      Aspirant

      Hi,

      yes I use such a name. Don't know how it surfaced.

      Don't think it is read-only mode. The only think I have done whne this issue cropped up was that I had my router changed. Otherwise, I haven't touched anything.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        jdou wrote:

         

        Don't think it is read-only mode. The only think I have done whne this issue cropped up was that I had my router changed. 


        Well, if the system encounters file system errors, it will put the volume into read-only status on it's own (to protect your data).

         

        If the NAS has a new IP address as a result of the router change, then it is also possible that this is a windows credential issue.  So you could try going in the Windows Credential Manager.  Delete any existing credentials for the NAS and create new ones.

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