NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unexpected shutdown issue
Hi,
My ReadyNAS RN-4312X shuts down unexpectedly at midnight.
I couldn't find any logs either. It's officially shutting down.
What could be the reasons for this? I have the following OS version and the following log is constantly occurring.
v6.10.6
System: ReadyNASOS service or process (enclosure_monit) was restarted.
and
Volume: Volume xxx.data health changed from Redundant to Degraded.
Related logs screenshot is attached. (rn-4312.png)
Kind Regards,
Fatih
6 Replies
Replies have been turned off for this discussion
fatihturan wrote:
Volume: Volume xxx.data health changed from Redundant to Degraded.
Is the volume resyncing?
Have you downloaded the full log zip file?
It looks like your email alerts are misconfigured. If you can get that working again, the queued emails might also give you some clues.
Hi StephenB,
I found log entries similar to the following lines :
file name : status.log
-------------------------
[22/01/07 03:17:44 MSK] warning:volume:LOGMSG_HEALTH_VOLUME Volume rzk.data health changed from Redundant to Degraded.
[22/01/07 03:17:44 MSK] warning:system:LOGMSG_SENT_ALERT_MESG_FAILED Alert message failed to send.
[22/01/07 03:21:44 MSK] crit:disk:LOGMSG_DISK_FAIL_HALT System will be shut down in 30 minutes because of disk failure.
[22/01/07 03:25:51 MSK] info:system:LOGMSG_READYNASD_ABORTED ReadyNASOS service or process (enclosure_monit) was restarted.
[22/01/07 03:25:53 MSK] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started.
[22/01/07 09:19:25 MSK] info:system:LOGMSG_READYNASD_ABORTED_NOINFO ReadyNASOS service or process was restarted.
[22/01/07 09:19:27 MSK] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started.Shutdown time approx. 03:30 or 04:00 ...
fatihturan wrote:
[22/01/07 03:21:44 MSK] crit:disk:LOGMSG_DISK_FAIL_HALT System will be shut down in 30 minutes because of disk failure.There is a setting in the web ui to shut down the system when there is a disk failure. Look in system->settings->alerts, it is likely set there.
You should also look in system.log and kernel.log to get more information on the disk failure.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
