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Upgrading to 6.10.1
This morning I was prompted to update to 6.10.1, and so i did (from 6.10.0HF2)
After the classical double reboot, the unit is stuck in a state where the screen says “Rebooting: upgrading FW” for a very long time. I shut it down, but it goes back to same state.
Since it doesn’t respond to SSH, I’m a little limited on what I can do... ideas?
After the classical double reboot, the unit is stuck in a state where the screen says “Rebooting: upgrading FW” for a very long time. I shut it down, but it goes back to same state.
Since it doesn’t respond to SSH, I’m a little limited on what I can do... ideas?
Hi guys,
Despite the zero intereste or guidance from Netgear members on this forum, I managed to put the Pro 6 back online.
I indeed used the boot menu, with the option “Reinstall OS”; it took ages, but it brought the NAS back to life. Little huge detail: the RAID array had to be synced up once it was back online (and it took an extra 8 hours).
It’s the 3rd OS upgrade that breaks this NAS...
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It looks like a pretty small bug-fix release. Hopefully Netgear will want to take a look, so perhaps wait for JohnCM_S or Marc_V to comment. But it is a legacy NAS running OS-6, so you won't be able to get paid support.
If you have a scratch disk, you could try removing your current disks (labeling by slot), and use the factory default boot menu option. Then see if that install works ok (and what firmware it actually installs).
I guess you could also boot up in tech support mode.
It’s the 3rd botched OS update, but this time I dont have SSH.
How do I relaunch the OS installation from this state?
You could try the OS reinstall option in the boot menu. If you don't know how to do that, see pages 28-29 here: http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf
If that fails, then you could also boot in tech support mode and access the NAS with telnet. Let us know if that is needed.
I have the same NAS and I am very interested to know what the outcome is. Can I also ask whether 6.10.0 worked ok on your model before you upgraded?
The upgrade to 6.10.0 also had hick-ups. But I could connect via SSH and relaunch the upgrade; which didnt happen this time.
The installed and the NAS in general worked fine in 6.10.0, but the "available apps" in the app store became almost non-existent, not really sure why.
Does tech support mode work? You could attempt to relaunch the update from there.
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