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gyves1's avatar
gyves1
Luminary
Jun 02, 2016

UPS issue on RN312 under OS6.5

Hi,

I have an issue with my UPS.

My readyNAS shows me a warning about the UPS but it's not clear for me, the info is weak.

An another strange thing the ups error event is not recorded in my log :-/

How can I catch the error?

Thanks

Capture d'écran 2016-06-02 17.50.39.png

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26 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi gyves,

     

    Does the UPS still work despite having this unknown errors in the admin page? Which Firmware was used by the system prior the upgrade?

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • gyves1's avatar
      gyves1
      Luminary

      Hi BrianL2,

       

      Yes, my UPs works fine, (green led) and all devices are under power.

      Before the offcial FW 6.5, the system was under 6.5 RC3,  6.5 RC2, and 6.4.2

      Regards,

      Yves

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        gyves1 wrote:

         

        Yes, my UPs works fine, (green led) and all devices are under power.

         


        It might be good to check that the NAS is gracefully shutting down when the UPS battery drains.

    • gyves1's avatar
      gyves1
      Luminary

      Hi kohdee,

       

      Here the status from ReadyNAS UPS log:

       

      ***** UPS *****
      battery.charge: 100
      battery.charge.low: 20
      battery.runtime: 3000
      battery.type: PbAc
      device.mfr: EATON
      device.model: Ellipse ECO 1600
      device.serial: 000000000
      device.type: ups
      driver.name: usbhid-ups
      driver.parameter.pollfreq: 30
      driver.parameter.pollinterval: 2
      driver.parameter.port: auto
      driver.parameter.productid: ffff
      driver.parameter.serial: 000000000
      driver.parameter.synchronous: no
      driver.parameter.vendorid: 0463
      driver.version: 2.7.3
      driver.version.data MGE HID 1.38
      driver.version.internal: 0.41
      input.transfer.high: 264
      input.transfer.low: 184
      outlet.1.desc: PowerShare Outlet 1
      outlet.1.id: 2
      outlet.1.status: on
      outlet.1.switchable: no
      outlet.2.desc: PowerShare Outlet 2
      outlet.2.id: 3
      outlet.2.status: on
      outlet.2.switchable: no
      outlet.desc: Main Outlet
      outlet.id: 1
      outlet.power: 25
      outlet.switchable: no
      output.frequency.nominal: 50
      output.voltage: 230.0
      output.voltage.nominal: 230
      ups.beeper.status: enabled
      ups.delay.shutdown: 20
      ups.delay.start: 30
      ups.firmware: 02
      ups.load: 9
      ups.mfr: EATON
      ups.model: Ellipse ECO 1600
      ups.power.nominal: 1600
      ups.productid: ffff
      ups.serial: 000000000
      ups.status: OL
      ups.timer.shutdown: 0
      ups.timer.start: 0
      ups.vendorid: 0463

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