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semola1's avatar
semola1
Tutor
Feb 14, 2018
Solved

Users and Groups

Hi all,

I need an advice to solve a problem. I have added a new user (user group) to a shared folder (only with SMB protocol).

When I try to open this folder from windows with this user, I obtain an "access denied" error.

 

If I insert the user in the Admin Group then I can access the shared folder.

Can you help me? I need to access folder with an normal user, not Admin user.

 

Thanks

Marcello

  • I misread your last indication, I tried the two things you told me separately and, in that way, it did not work.

    I tried again and now I can log in. I do not like excessively having "everyone" on file permissions, but that works.

     

    Thanks

    Marcello

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Normally you should add the group on the network access tab, and allow full access to everyone on the file access tab.  Windows (and the NAS) intersect the permissions, so the stricter ones should apply.  So look at that first.

     

     

    Windows also only allows one set of credentials to be used with the NAS at a time.  So try running CMD and then enter net use * /delete

     

    That terminates any open SMB sessions in the PC.  After that try your test again from Windows Explorer.

     

    If it still fails, try

    net use * /delete

    net use t: \\nas-ip-address\sharename /user:username userpassword

    with the IP address of the NAS and the sharename you have having trouble with. Username is a NAS account that is in the group, and userpassword is the associated password.  Be careful with the slash direction and spaces.

    • semola1's avatar
      semola1
      Tutor


      I have tryed as you suggest, but I have the same error. 

      When I execute "net use * /delete" I don't delete any connection and I don't have any error.

      When I execute "net use t: \\nas-ip-address\sharename /user:username userpassword" the operation was succesful. If I try to open t: with windows explorer or change the letter unit in the command prompt, I obtain the "folder access error".

       

      I don't understand why if I change the Group at username (from users to Admins), windows can access to shared folder. When I restore the original group, I cannot access to shared folder.

       

      Marcello

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Can you post screenshots of share settings - both the network access and file access tabs? 

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