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Forum Discussion
Vista Wireless Performance Questionnaire
With the amount of Vista issues on the forum, we are putting out a questionnaire here to get more information on the setups to get get a grasp of what is happening. Based on user feedback over the last several months, we've also updated the questionnaire with some possible solutions as well that you can easily try out.
0) Updated to Windows Vista SP1? SP1 contains a number of network changes that improved overall throughput with the ReadyNAS.
1) Tried changing MTU on ReadyNAS and laptop to 1492? Instructions on how to change Vista MTU at http://www.kitz.co.uk/adsl/vistaMTU.htm . A couple users had success keeping the ReadyNAS MTU at 1500 and switching Vista MTU to 1460.
2) What model of Wireless Router and firmware is being used?
3) What Wireless Card model and firmware being used?
4) What connection speed are you seeing for Wireless Adapter (i.e. 54 Mbps)?
5) What's the connection speed between ReadyNAS to Router (10/100/1000 Mbps) -- you can see this in FrontView's Network page.
6) What's the throughput from Windows XP to ReadyNAS and Vista to ReadyNAS? Both Machines at or near same location?
7) Whats the throughput from Windows XP to Vista?
8) Does disabling firewall help? One user reported problem solved by disabling Symantec firewall.
9) Does uninstalling anti-virus help? One user reported problem solved by uninstalling CA anti-virus.
10) Does enabling jumbo frames work? Several folks reported problem solved by enabling jumbo frames, and this also had the effect of speeding up wired transfers.
11) Are you able to try another router? A couple users reported replacing current router/switch solved the problem.
Updated 3/4/2009 by yoh-dah.
0) Updated to Windows Vista SP1? SP1 contains a number of network changes that improved overall throughput with the ReadyNAS.
1) Tried changing MTU on ReadyNAS and laptop to 1492? Instructions on how to change Vista MTU at http://www.kitz.co.uk/adsl/vistaMTU.htm . A couple users had success keeping the ReadyNAS MTU at 1500 and switching Vista MTU to 1460.
2) What model of Wireless Router and firmware is being used?
3) What Wireless Card model and firmware being used?
4) What connection speed are you seeing for Wireless Adapter (i.e. 54 Mbps)?
5) What's the connection speed between ReadyNAS to Router (10/100/1000 Mbps) -- you can see this in FrontView's Network page.
6) What's the throughput from Windows XP to ReadyNAS and Vista to ReadyNAS? Both Machines at or near same location?
7) Whats the throughput from Windows XP to Vista?
8) Does disabling firewall help? One user reported problem solved by disabling Symantec firewall.
9) Does uninstalling anti-virus help? One user reported problem solved by uninstalling CA anti-virus.
10) Does enabling jumbo frames work? Several folks reported problem solved by enabling jumbo frames, and this also had the effect of speeding up wired transfers.
11) Are you able to try another router? A couple users reported replacing current router/switch solved the problem.
Updated 3/4/2009 by yoh-dah.
144 Replies
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- oh and by the way, I'm not making excuses as I've no interest in netgear/readynas whatsoever.
and I do think they should put more effort in this issue... just trying to make the point that Vista is part of the issue, as you state yourself your linux machine works fine :S
regards,
Robin - oops... read your post wrong, thought your linux client operated fine... but it was your other server.
sorry for that.... but the point that other os's work fine has been mentioned plenty in this forum. - rdouven - thank you for the suggestion above. I had not tried those settings yet - just tried them and still having the same problems at 1500 mtu. I'll drop it down to 1430 and 1492 (seems like the two that worked best for me) and try my backups to see if they timeout.
Sorry for the ranting, but I've spent at least 20 hours researching this problem and looking into other NAS solutions - thoroughly frustrated.
I was just saying in my previous post that my Vista laptop backs up at about 22Mbps to my linux server on the same network as the readynas duo, while my vista laptop will not work with good speeds (4k / sec) with the ready nas. - aleath - it did take me a few nights as well... this is why I feel for you all, as well as that netgear should take this more seriously.
It did take reboots in between the settings to get to the results I have now, and I did need to enable jumbo frames on the readynas as well....
best regards,
Robin rdouven wrote: aleath - it did take me a few nights as well... this is why I feel for you all, as well as that netgear should take this more seriously.
It did take reboots in between the settings to get to the results I have now, and I did need to enable jumbo frames on the readynas as well....
best regards,
Robin
Do you have a gigabit network?- the readynas is connected to a gigabit switch (a 3com officeconnect - 16 ports). I used to have a wrt54G v2 for wireless and this was connected tot the 3com. got speeds upto 2.2Mbit/s
I now have a new 802.11n access point and speed has gone up to over 5.5mbit/s. and switching to jumbo frames and tuning the settings to the one I had before did the trick for me.
used to get timeouts and a slow performance of around 40kbit/s as well. - Extremely frustrated with the inability to use my Vista laptop with wireless connection to access the ReadyNAS Duo. I use a Netgear router and have Comcast high speed internet. Looks like many others are having the same problem.
Before purchasing the Duo, I had a network drive for 3 years hooked up to the same network with the same computers. It worked great until the drive burned out or something.
After shopping for a new network drive, I decided to buy the ReadyNAS and I made sure to ask if it was compatible with Vista.
I'm not familiar with how to make all these network adjustments and registry modifications that I'm reading about. Just want the machine to work as advertised. Best Buy won't take it back now and I'm stuck with this machine that does not work.
Is there a fix coming??? - Just adding my vote. Vista, wireless, amazingly slow. Defective product.
- There is nothing to do with Vista. ReadyNas on the time beeng starts repond very slow. Rebooting with reset to default settings solves the problem for a week or so. Then it is againg happening. MTU settings doesn't help at all. Slow respond state came with the same frequency. Upgrading memory to 1G simply increased the time before responses became slow. Probably memory leaks exist, but "top" command doesn't show this. Terminating transmission torrents client increase performance a bit, but doesn't solve the problem. Looks like it's internal ReadyNas problem and company would not like to recognize it.
- I also have an issue performance with Vista SP1, accessing the pictures directory is frozen during approximatly 2 minutes, but when I copy new pictures it's relatively quick via wireless or with 100Mb connection. When I try to read pictures, it's unusable ! I have to wait for 2 minutes between each picture, even the file has a size of 130Kb or 2400Kb, it is the same for the videos and musics. If I use a laptop with Win XP SP3, it works perfectly, it takes less than 1 second between each picture. For me this is clearly something related to Vista that cause this issue, is there an incompatible multimedia process like UPnP, DLNA, and the ReadyNAS ? I tried another NAS from DLINK DNS-313 and I don't faced this problem but there are less functionalities.
Fabien
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