I'm trying to track down an issue where network speeds between a device connected to wifi and another device connected by ethernet is very slow, specifically below 200kbps. When both devices are on wifi or ethernet then the network speed is acceptable (i.e.: greater than 250Mbps on wifi and greater than 600Mbps on ethernet (cat5e)). I'm currently running firmware version 2.3.2.56 and have tried the following:
Just to clarify when they're using the same connection method the speed is fine but when one uses wifi and the other uses ethernet then you run into speed issues on both? It only happens with these two devices? What are the devices?
Correct; this issue only happens when the two devices are not using the same connection type. I’m using two MacBook pros and a raspberry pi for testing.
Wow that is very strange. In the Device Manager do they have an appropriate device type? When they're connected in different ways they will appear as another device so important to make sure you know what they are. Are you using the Geo-Filter with these devices at all?
I've verified that the "Device Type" for the Raspberry Pi is set to "Computer" and the one for the Macbook Pro is set to "Laptop" (changing it to "Computer" did nothing).
I am not using any geo filtering; i.e.: there are no devices within Geo-Filter.
To put into perspecitve what I'm seeing, here's the results from using iperf from a Macbook Pro to Raspberry Pi:
Over Ethernet:
> iperf -l 128k -c 192.168.1.24
------------------------------------------------------------
Client connecting to 192.168.1.24, TCP port 5001
TCP window size: 128 KByte (default)
------------------------------------------------------------
[ 4] local 192.168.1.90 port 49758 connected with 192.168.1.24 port 5001
[ ID] Interval Transfer Bandwidth
[ 4] 0.0-10.0 sec 383 MBytes 321 Mbits/sec
Over Wifi:
> iperf -l 128k -c 192.168.1.24
------------------------------------------------------------
Client connecting to 192.168.1.24, TCP port 5001
TCP window size: 129 KByte (default)
------------------------------------------------------------
[ 4] local 192.168.1.132 port 49783 connected with 192.168.1.24 port 5001
[ ID] Interval Transfer Bandwidth
[ 4] 0.0-14.7 sec 254 KBytes 142 Kbits/sec
I also noticed that while the ethernet bandwidth is relatively consistent the bandwidth using wifi varies greatly. Here are the last 3 performance metrics over wifi:
Thanks for the extra information, have you done any port forwarding at all? Specifically port 80 or 443? If you give the devices both wifi/ethernet versions a reserved IP in LAN Settings and then reboot the router does that help?
Could you try disabling MU-MIMO/HT160/Beamforming in Advanced WiFi settings and see if that helps at all? (Speeds may drop but not to the level you're seeing). Also is it possibly the fault of the Pi itself? It's a fairly niche device and while powerful for it's size but not be getting on with the routers settings.
I have a similar issue. ISP requires VLAN tagging and my Western Digital MyCloud slows to a CRAWL with this setup. It's so slow I can't even load the administration webpage. (Every other device in the house is wireless, so suspect this is the same issue)
Disabling vlan tagging and running a double NAT with my ISP-issued modem seems to make the MyCloud work again. Been battling this for a while but just haven't had the time to contact support.
Tried again today after giving up about six months-ish ago hoping that a firmware update had fixed this. Quite disappointing being that this was the most expensive router in the store when I purchased it!
As a temporary solution to the double NAT you could give the XR500 a static IP and put it in the DMZ of the ISP modem/router. I can give you instructions on how to do that if you want?
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT Couple of options, 1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. 2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
I have a similar issue. ISP requires VLAN tagging and my Western Digital MyCloud slows to a CRAWL with this setup. It's so slow I can't even load the administration webpage. (Every other device in the house is wireless, so suspect this is the same issue)
Disabling vlan tagging and running a double NAT with my ISP-issued modem seems to make the MyCloud work again. Been battling this for a while but just haven't had the time to contact support.
Tried again today after giving up about six months-ish ago hoping that a firmware update had fixed this. Quite disappointing being that this was the most expensive router in the store when I purchased it!
I disabled BEAMFORMING and MU-MIMO (HT160 was already disabled) with no effect, I still experienced excess slow performance while going from wifi to ethernet.
I'm pretty sure it's not the Pi, I was able to duplicate this issue with two MacBook Pros.
Unfortunatly disabling VLAN tagging did not help my issue (though I did not attempt to add the NAT since the test doesn't need access to the public network).
I think probably the best course of action now would be to do a factory reset and see if the issue persists after that as I can't see any reason on the router that this could be happening.
It's a really weird unique issue but totally understand that you just want to get on, if you decide to switch back and try again let us know and we can see if there are any other things we can do.
