WC7600 wac720 firmware update failed

[knarfer]

I have a problem with the firmware update for the wc7600. i do the update to 6.5.1.8

First i start with the migration firmware because the previous version was 5.5.1.4

3 ap's (wac720) do not receive the migration update, i didn't notice that en do the upgrade to 6.5.1.8.

now there are 3 access points that are in reboot loop.

i try the following:

downgrade the wc7600 to the migration update and connect the ap, ap not updating

remove ap from wc7600, connect with console and try firmware-update-tftp to standalone firmware. after restart still the old firmware.

How can i reset the wac720 to standalone firmware so that i can connect the device to the wc7600?

[LaxmankumarG · Accepted solution]

Hi,

Last week our netgear support got in touch with you and resolved the issue for you. Do you want to share any feedback.

[Retired_Member]

Hi knarfer,

Welcome to the community. I have sent you a PM regarding this issue. We would like to resolve this for you as quickly as possible.

Regards

DavidGo

[LaxmankumarG · Accepted solution]

Hi,

Last week our netgear support got in touch with you and resolved the issue for you. Do you want to share any feedback.