CM 1200 Firmware Version - Cox Cable

[CalCal23]

Does anyone out there know the latest firmware version for the CM1200 for Cox Cable??  I think there was an update recently...as my firmware version is different from what is listed on the Netgear support pages.

Thanks for your help and info...

[FURRYe38]

https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod...

Contact the ISP to see what they have approvved.

[CalCal23]

Unfortunately @FURRYe38 , I called Cox Cable for about 2.5 hours to try to get an answer about firmware versions on cable modem routers.  No one was able to give me a straight answer.  I'm beyond frustrated with them.  It would be nice if Netgear could get the latest firmware versions for our cable modem routers.  They seem to do a better (more comprehensive job) of providing info than my ISP.  I was trying to reach Tier 2 support for Cox Cable.  If anyone knows how to do that, please send me instructions.

[FURRYe38]

@vkdelta 

[vkdelta]

what FW do you have?

[CalCal23]

@vkdelta @FURRYe38 The firmware version that I'm showing for Cox Cable is:

Version 2.02.03

[vkdelta]

KB needs to be updated.