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CM 1200 Firmware Version - Cox Cable

CalCal23
Apprentice

CM 1200 Firmware Version - Cox Cable

Does anyone out there know the latest firmware version for the CM1200 for Cox Cable??  I think there was an update recently...as my firmware version is different from what is listed on the Netgear support pages.

 

Thanks for your help and info...

Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem
Message 1 of 7
FURRYe38
Guru

Re: CM 1200 Firmware Version - Cox Cable

Message 2 of 7
CalCal23
Apprentice

Re: CM 1200 Firmware Version - Cox Cable

Unfortunately @FURRYe38 , I called Cox Cable for about 2.5 hours to try to get an answer about firmware versions on cable modem routers.  No one was able to give me a straight answer.  I'm beyond frustrated with them.  It would be nice if Netgear could get the latest firmware versions for our cable modem routers.  They seem to do a better (more comprehensive job) of providing info than my ISP.  I was trying to reach Tier 2 support for Cox Cable.  If anyone knows how to do that, please send me instructions.

Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem
Message 3 of 7
FURRYe38
Guru

Re: CM 1200 Firmware Version - Cox Cable

Message 4 of 7
vkdelta
NETGEAR Expert

Re: CM 1200 Firmware Version - Cox Cable

what FW do you have?

 

Message 5 of 7
CalCal23
Apprentice

Re: CM 1200 Firmware Version - Cox Cable

@vkdelta @FURRYe38 The firmware version that I'm showing for Cox Cable is:

 

Version 2.02.03

 

Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem
Message 6 of 7
vkdelta
NETGEAR Expert

Re: CM 1200 Firmware Version - Cox Cable

KB needs to be updated.

Message 7 of 7
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