CM2000 lasts 18 months?

[Mars_Yard]

Got this CM2000 in 2021 July now its dead.

And thats it? 18 months of use is all we can expect for a $280 Modem.

Seriously?

Its sits on an ATS spanning two UPS's (APC 5k's) and on lightning arrestor bypass. But yet it dies

Not sure if this is a reflection of other flagship products but now I'm weary to redo anything to NetGear.

[FURRYe38]

What do you mean by "dies"? 

Does it not power ON or can you not access the modems web page at 192.168.100.1 at all with a wired PC connected in back? 

[Mars_Yard]

Does not power on.
Swapped 12v dc adapter no power on.
Added an ammeter to the device to check for amp draw when it starts, none.
No lights. Just dead

[FURRYe38]

OK, I've passed this on to NG. The weekend here so may not see anything until next week. 

Will keep on it.